Specialist, Customer Due Diligence, KYC

3 Months ago • 2 Years + • Customer Service

Job Summary

Job Description

As a Specialist in Customer Due Diligence (CDD) and Know Your Customer (KYC) for OKX, you will be responsible for reviewing customer KYC cases to identify potential money laundering, terrorist financing, and other financial crimes. Your responsibilities include completing comprehensive reviews of customer onboarding cases, verifying KYC documents, requesting CDD/EDD documentation, investigating potential matches against sanctions and adverse media, and providing information to management. You will also maintain a high level of service, support the enhancement of the CDD function, and manage specific projects. This role is crucial for ensuring compliance with AML regulations and contributing to a secure trading environment.
Must have:
  • 2+ years experience in AML/CDD/EDD or KYC.
  • Excellent communication and writing skills.
  • Excellent command of spoken and written English.
Perks:
  • Competitive total compensation package.
  • Learning and development programs.
  • Comprehensive healthcare schemes.
  • Wellness and meal allowances.
  • Various team building programs.
  • The ability to help shape a new industry.

Job Details

Who We Are:
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
 
About the Opportunity:
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYC team and you will be responsible for customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-customer and sanctions compliance experience.
 
What You’ll Be Doing:
  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles are consistent with the Company’s KYC policy and customer risk assessment.
  • Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our CDD function and maintain procedures
  • Manage specific projects, which may arise from time to time.
Job Requirements:
  • Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
  • You have two or more years’ experience in AML and CDD/EDD review or in a KYC work domain,
  • You are a ‘team player’ who can work well within the function to deliver a quality service.
  • You have excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English is required.
Perks & Benefits:
  • Competitive total compensation package.
  • Learning and development programs, and education subsidy for employees' growth and development.
  • Comprehensive healthcare schemes for employees and dependents.
  • Wellness and meal allowances.
  • Various team building programs and company events.
  • Wellness and meal allowances.
  • The ability to help shape a new industry.
  • More that we love to tell you along the process!

Similar Jobs

HypeHype  Inc  - Lead Data Analyst

HypeHype Inc

Helsinki, Uusimaa, Finland (On-Site)
1 Year ago
NinjaVan - Field Sales Executive

NinjaVan

Jakarta, Indonesia (Hybrid)
4 Months ago
dun bradstreet - Analyst II

dun bradstreet

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Clearwater Analytics - Software Development Manager

Clearwater Analytics

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Dentsu - Account Manager- Social Media

Dentsu

Dubai, Dubai, United Arab Emirates (On-Site)
10 Months ago
Palo Alto Networks - Director, Technical Customer Support

Palo Alto Networks

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Month ago
Windranger - Customer Support Specialist (Live Chat)

Windranger

Apac, Northern Region, Uganda (Remote)
3 Months ago
FICO - Customer Success - Partner

FICO

London, England, United Kingdom (On-Site)
1 Year ago
USE Insider - Customer Success Manager

USE Insider

Hanoi, Vietnam (Hybrid)
2 Years ago
LeoVegas - Customer Experience Advisor - Dutch Market

LeoVegas

Sliema, Malta (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

peter and sons games - 2D Spine Animator

peter and sons games

Barcelona, Catalonia, Spain (On-Site)
3 Months ago
Synechron - Java Cloud Developer

Synechron

Chennai, Tamil Nadu, India (On-Site)
2 Months ago
AECOM - Senior Project Manager - Cleared Architecture/Engineering Design

AECOM

Arlington, Virginia, United States (Hybrid)
1 Month ago
IION - Advertiser Success Manager / Customer Success Manager (ANZ)

IION

Sydney, New South Wales, Australia (Hybrid)
3 Months ago
Accurate - Calling Researcher

Accurate

Thane, Maharashtra, India (On-Site)
7 Months ago
Banyan Software - Jr. Account Executive

Banyan Software

(Remote)
3 Months ago
Games talent (Staffing and recruiting) - Associate Lead Gameplay Programmer

Games talent (Staffing and recruiting)

Copenhagen, Denmark (On-Site)
3 Months ago
Thumbtack - Lifecycle Marketing Manager

Thumbtack

Manila, Metro Manila, Philippines (Remote)
3 Months ago
CAE - C-130 L-382 Instructor Flight Engineer

CAE

Tampa, Florida, United States (On-Site)
2 Months ago
Activate Games - Team Lead (Store Supervisor)

Activate Games

Sterling, Virginia, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Sliema, Malta

Evolution  - Korean Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
1 Year ago
Play'n GO - Frequently Asked Questions (FAQ)

Play'n GO

Malta (On-Site)
1 Month ago
zarzila games - JavaScript Developer - Malta

zarzila games

Malta (On-Site)
1 Month ago
ARHS - Senior Project Management Specialist

ARHS

Valletta, Malta (On-Site)
10 Months ago
PwC - Junior Functional Consultant  - Microsoft D365

PwC

Qormi, Malta (On-Site)
10 Months ago
Betson Group - Data Analyst

Betson Group

Malta (On-Site)
1 Month ago
LeoVegas - Quality Assurance Specialist - Danish Speaking

LeoVegas

Sliema, Malta (Hybrid)
4 Months ago
Betson Group - Intern - Legal & Compliance

Betson Group

Malta (On-Site)
3 Months ago
Yggdrasil Sandbox - Integration Support Specialist

Yggdrasil Sandbox

St. Julian's, Malta (On-Site)
1 Month ago
Raw group - Junior Financial Accountant

Raw group

Pietà, Malta (On-Site)
11 Months ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

Anthology  Inc  - Technical Lead - Professional Services Support

Anthology Inc

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Whatnot - Customer Experience Agent (German or Dutch Speaking)

Whatnot

Dublin, County Dublin, Ireland (Remote)
9 Months ago
Nolimcity - Technical Support Coordinator

Nolimcity

Malta (On-Site)
1 Month ago
Salesforce - Senior Customer Success Manager

Salesforce

Tokyo, Japan (Remote)
4 Months ago
Minted - Customer Service Representative

Minted

(Remote)
3 Months ago
Insight Software - Customer Success Associate (English and German Speaking)

Insight Software

London, England, United Kingdom (Remote)
4 Months ago
Eve  - Customer Success Manager

Eve

United States (Remote)
9 Months ago
Tesla - Tesla Roadside Support Specialist

Tesla

North Holland, Netherlands (On-Site)
6 Months ago
Evolution  - On-Site Virtual Customer Service Representative

Evolution

Southfield, Michigan, United States (On-Site)
1 Year ago
EvenUp - Lead Technical Support Analyst

EvenUp

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

New York, United States (On-Site)

New Providence, The Bahamas (Hybrid)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

New York, United States (On-Site)

New York, United States (Hybrid)

Austin, Texas, United States (Hybrid)

Sliema, Malta (On-Site)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

View All Jobs

Get notified when new jobs are added by OKX

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug