Sportsbook Surveillance Room Operator

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Surveillance Associate, you'll be the eyes and ears of our retail locations and corporate offices and ensure a safe and exciting environment for both patrons and staff. You'll dive into the action and operate cutting-edge access control and CCTV technology, review and archive video evidence, and keep a keen eye on sportsbook activities.  In this role, you will help deter fraud and suspicious behavior, all while following established procedures and continuously enhancing your skills. 

What you’ll do as a Surveillance Associate

• Provide top-notch security services remotely for DraftKings retail sportsbooks and office locations, ensuring the safety of people and property.

• Dive into the action by operating advanced access control and CCTV technology, monitoring sportsbook activities, archiving video evidence, and keeping an eye out for system malfunctions.

• Stay vigilant by proactively monitoring all sportsbook areas and personnel to spot suspicious activity and deter fraud and theft.

• Play a key role in training new team members and contributing to continuous departmental training.

• Collaborate with local law enforcement and gaming authorities as needed to ensure safety and compliance.

What you’ll bring

• At least 1 year of security, remote surveillance experience or degree in Criminal Justice.

• Previous experience working in 24x7x365 Security Operations Center is a plus.

• Experience with common productivity tools such as Microsoft Office or Google Docs. 

• Ability to work flexible hours, including evenings, weekends, and holidays on a 12-hour shift.

• Ability to work both day shifts and night shifts, rotating each quarter.

• The ability to obtain required gaming license(s)

The US hourly rate for this full-time position is $18.46 - $23.08, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.