Senior Manager, Labor Relations

About the Role & Team

We are a dynamic fast-paced team supporting Disney Experiences! We are hiring for a Sr. Manager, Labor Relations to support our Team in Lake Buena Vista, FL. The Sr. Manager, Labor Relations leads a team of LR professionals in the day-to-day administration and interpretation of site-specific collective bargaining agreements through consultations, grievances and resolution of labor-management issues. This position also assists in project managing union contract negotiations, effects bargaining and arbitrations.

What You Will Do

• Serve as a role model for diversity and inclusion, while providing strong and inspired day-to-day leadership to 15 (WDW) / 10 (DLR) labor relations team members.
• Execute the strategy of core day-to-day Labor Relations services and provide counsel on consultations, grievances, negotiations, arbitrations and effects bargaining.
• Facilitate ongoing communication and working relationships with union representatives to resolve issues/concerns at the appropriate level.
• Support site-specific negotiations efforts as first chair for contract negotiations and effects bargaining, which have a ripple effect on overall, bi-coastal bargaining strategy and approach.
• Manage the day-to-day regarding team members, including making hiring decisions, providing onboarding, coaching and training, setting priorities and assigning work, implementing discipline, and setting and assessing progress towards goals.
• Oversee the direction of team members who perform investigations and responses to governmental agencies (e.g. NLRB, EEOC and other federal, state or local agencies), using strong written/verbal communication, fact finding and analytical skills.
• Prepare reports, using records of action concerning grievances, arbitration case, and labor relations activities, to identify problem areas and trends.
• Lead the implementation of Company strategy for arbitrations, including preparation, engagement with external counsel and acting as the Company representative.
• Assist with the administration of Taft-Hartley employee benefit plans.
• Conduct periodic Labor Relations training sessions for Company decision makers.
• Responsible for timely and accurate archiving of work via a case management system.
• Perform other job-related duties as requested.

Required Qualifications & Skills

• 3-5 years of leadership experience in Labor Relations, Human Resources, or equivalent (e.g. negotiations preparation, bargaining, implementation and administration of Collective Bargaining Agreements)
• Strong understanding of all aspects of labor and employment laws including, but not limited to NLRA, Title VII, EEO, ADA, and FMLA; and, associated employment laws
• Ability to communicate with different audiences and represent the Company in a professional manner
• Ability to multi-task and balance numerous priorities in a fast paced, deadline oriented environment
• Proficient with Microsoft Office products and willingness to learn new systems

Preferred Qualifications

• JD or equivalent training and accreditation
• Bilingual

Education

• Bachelor’s Degree preferably in field of Industrial Labor Relations, Labor Law or equivalent

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.