Workplace Experience Coordinator

Introduction to Demandbase: 

Demandbase is the leading account-based GTM platform for B2B enterprises to identify and target the right customers, at the right time, with the right message. With a unified view of intent data, AI-powered insights, and prescriptive actions, go-to-market teams can seamlessly align and execute with confidence. Thousands of businesses depend on Demandbase to maximize revenue, minimize waste, and consolidate their data and technology stacks - all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

Demandbase is looking for a proactive, customer-service oriented, and organized Workplace Experience Coordinator to support our San Francisco headquarters and satellite offices. This is an hourly, in-office role based in San Francisco, working Monday through Friday. Reporting to the Sr. Director of Places, you will play a key role in keeping our office running smoothly, while helping to create a seamless workplace experience for employees and guests. Your work will directly support our culture and help make Demandbase a great place to work.

The base compensation range for this in-office position for candidates in the SF Bay Area is: $76,000 ($36.50/hour) - $114,000 ($54.80/hr). Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skillset, years of experience, and depth of experience.

What you’ll be doing:

• Serve as the primary point of contact for all office-related matters.
• Manage office access and security, including visitor check-in, badges, and greeting guests.
• Oversee vendor relationships for office supplies and services; coordinate building procedures and access. 
• Plan, partner on, and oversee onsite events, happy hours, and other office gatherings, managing logistics, setup, supplies, and cleanup.  
• Organize weekly lunches in San Francisco, Austin, and New York, along with occasional ad hoc meals.
• Support office attendance by managing desk bookings and cancellations. 
• Submit and manage Certificates of Insurance (COIs) for vendors in coordination with landlord and building management. 
• Provide reception support by answering and directing calls, managing visitor protocols, and badge administration.
• Track monthly office expenses using Google Sheets.
• Handle mail distribution (online and physical), shipping requests, deliveries and returns, and mail pickup. 
• Maintain office cleanliness across conference rooms, storage areas, and kitchen spaces. 
• Co-manage the Emergency Response Team to help ensure a safe workplace. 
• Monitor and respond to internal tickets and office-related requests.
• Restock supplies, clean whiteboards, water plants, and reset desks to keep spaces guest-ready. 
• Handle confidential and business-critical information with discretion.
• Take on special projects as assigned.
• Ability to lift up to 50 lbs and perform hands-on office tasks.
  
  

What we’re looking for:

• 2–3 years of experience in office administration, workplace coordination, or a hospitality environment
• A passion for creating a welcoming environment for employees and guests
• A service-first mindset and a proactive approach to problem-solving
• Comfort balancing both strategic and hands-on tasks—no task is too big or too small
• Experience working with landlords, vendors, and/or security systems, including service procurement and issue resolution
• A self-starter who understands priorities and takes initiative
• Proficiency in Google Suite and strong communication skills
• Ability to thrive in a fast-paced, rapidly growing organization
• Flexibility and adaptability to last-minute changes and requests

Benefits:

We offer a comprehensive benefits package designed to support your health, well-being, and financial security. Our employees enjoy up to 100% paid premiums for Medical and Vision coverage, ensuring access to top-tier care for you and your loved ones. In addition, we provide a range of mental wellness resources, including access to Modern Health, to help support your emotional well-being. We offer 15 days PTO, plus 15 paid holidays in 2025—including a three-day break around July 4th and a full week off for Thanksgiving—and No Internal Meetings Fridays to give you uninterrupted time to focus on what matters most. For your financial future, we offer a competitive 401(k) plan, short-term and long-term disability coverage, life insurance, and other valuable benefits to ensure your financial peace of mind.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

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