Administrative Assistant, Experience Design (XD)

4 Months ago • 5 Years + • Administrative • $60,000 PA - $240,000 PA

Job Summary

Job Description

The Administrative Assistant, Experience Design (XD) at Netflix will provide comprehensive support to Directors within the XD organization. Responsibilities include event planning (off-sites, workshops, conferences), travel arrangements, expense processing, calendar management, and prioritizing multiple requests. The role requires strong communication and partnership skills across various teams, proactive problem-solving, and the ability to handle sensitive information. The ideal candidate will be able to set limits, push back on unrealistic requests, and contribute actively to the team's success. The XD team is responsible for the global Netflix experience, encompassing member acquisition, retention, platform development, and marketing.
Must have:
  • 5+ years admin experience supporting multiple leaders
  • Strong interpersonal and organizational skills
  • Conflict resolution and negotiation skills
  • Proactive, self-motivated, and quick-thinking
  • Ability to handle sensitive information
  • Data-driven decision making
  • Adaptability to changing priorities
Perks:
  • Comprehensive health plans
  • Mental health support
  • 401(k) retirement plan with employer match
  • Stock option program
  • Disability programs
  • Health savings and flexible spending accounts
  • Family-forming benefits
  • Life and serious injury benefits
  • Paid leave of absence programs
  • Flexible time off (for salaried employees)

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix Experience Design (XD) is an inclusive blend of design disciplines, focused on the company mission of entertaining the world. XD  is responsible for the global Netflix experience, including how we acquire, retain and measure customer health, member streaming platforms, and developing, producing, marketing, branding and promoting Netflix experiences.

Responsibilities:

Provide a wide variety of support functions to Directors within our Experience Design Organization, including but not limited to: 

  • Event planning (e.g. offsites, workshops, conferences, internal team events, etc.) 

  • Travel arrangements (domestic and international)

  • Expenses 

  • Heavy calendar coordination

  • Organization and prioritization to be able to handle and process multiple, sometimes competing, requests.

  • Strong partnership and communications across cross-functional leaders and among Admins and EAs supporting those groups.

  • Follow up/follow through and execution.

  • Curiosity about the business context to be able to flag team misalignments or question prioritization.

  • Set/create limits for the team and push back when requests are unrealistic.

  • Strong voice on the team and enthusiastic participation.

  • Proactivity to spot trends and help to bring attention to needs.

  • Ability to be discrete and handle sensitive information.


 

The Must-Haves:

  • 5+ years of applicable Administrative Assistant experience in a fast paced environment supporting multiple leaders at one time.

  • Strong instincts around people and organizations with a demonstrated  ability to influence 

  • Strong conflict resolution and negotiation skills and the ability to collaborate

  • A willingness to fail fast and learn

  • Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well

  • When faced with ambiguous situations, using data, intuition, and knowledge to make informed decisions

  • Ability to adjust to changing priorities, handling new responsibilities, and remaining flexible in a dynamic work environment

  • Self motivated, quick thinking, and enthusiastic 

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $60,000- $240,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

 is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

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