Business Development Manager

3 Days ago • All levels • Business Development

Job Summary

Job Description

Mondrian Gold Coast is seeking a Business Development Manager to drive success through identifying new business opportunities, forging strong client relationships, and growing revenue via strategic partnerships and sales initiatives. The role involves developing and growing key accounts in MICE, Corporate, Sporting, and other segments. Key responsibilities include creating and implementing business development strategies, building relationships with stakeholders like corporate clients and event planners, negotiating contracts, conducting site inspections, and collaborating with marketing and operations teams. The role also requires monitoring industry trends, attending industry events, and preparing sales reports.
Must have:
  • Proven experience in business development, sales, or account management in luxury hospitality.
  • Strong understanding of sales strategies and techniques.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to work independently and in a team.
  • Proficiency in Microsoft Office Suite.
  • Confident and articulate communication.
  • Time management and multitasking abilities.
  • Demonstrated initiative.
  • Strong personal integrity.
  • Entrepreneurial spirit.
Good to have:
  • Experience in Opera PMS.
  • Experience with Sales systems like ANAIS, Cvent, and Delphi.
  • Humble and open to ideas.
  • Flexible and able to embrace change.
  • Role model in Ennismore values culture.

Job Details

Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.

Mondrian Gold Coast has made its debut on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.

Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.

We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.

 

Job Description

About the Role:

 

As the Business Development Manager at Mondrian Gold Coast, you will be a creative innovator and disruptor, challenging the status quo to drive success. Your dynamic and results-driven approach will be essential in identifying new business opportunities, forging strong relationships with potential clients, and driving revenue growth through strategic partnerships and sales initiatives.


 

Main Duties/Responsibilities:

 

  • Develop and grow key accounts within the following market segments: MICE, Corporate, Sporting, Niche/other segments as directed by Director of Sales.

  • Identify and pursue new business opportunities, including but not limited to corporate accounts, group bookings, and event partnerships.

  • Create and implement a comprehensive business development strategy to achieve sales targets and expand market presence.

  • Build and maintain strong relationships with key stakeholders, including corporate clients, event planners, travel agents, and industry influencers.

  • Negotiate contracts and agreements that align with the hotel's business objectives and revenue goals.

  • Conduct site inspections showcasing the property to new and existing clients.

  • Collaborate closely with the marketing and operations teams to create compelling sales pitches, promotional materials, and campaigns.

  • Monitor industry trends, competitive landscape, and market developments to identify opportunities for growth.

  • Represent Mondrian Gold Coast at industry events, trade shows, and networking functions to enhance brand visibility and generate leads.

  • Prepare regular sales reports and forecasts for senior management, highlighting achievements, challenges, and opportunities.

 

Qualifications

About You

 

Experience and Skills:  

  • Proven experience in business development, sales, or account management within luxury hospitals or related industry.

  • Strong understanding of sales strategies and techniques, with a track record of achieving revenue targets.

  • Excellent negotiation, communication, and interpersonal skills.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Proficiency in Microsoft Office Suite.

  • Experience in Opera PMS and Sales systems such as ANAIS, Cvent, and Delphi is highly desirable.

 

Competencies

  • Confident and articulate communication, to creating belonging with guests and colleagues.

  • Time management skills with the ability to multitask.

  • Ability to work independently and demonstrated initiative in a dynamic environment.

  • You are humble and open to ideas. We leave our ego at the door and help get things done. 

  • Strong personal integrity.

  • Entrepreneurial spirit with drive, ambition and high level of energy.

  • Good interpersonal skills with ability to communicate with all levels of team members.

  • Flexible and able to embrace and respond effectively to change.

  • Role model in Ennismore values culture.

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