Clan Operations Coordinator (World of Warships)

Job Overview

Wargaming is looking for a Clan Operations Coordinator to work on World of Warships in our Belgrade office.

We are looking for a good communicator with logical thinking, to work with our volunteer external testing programs.

What will you do?

• Direct work with the Clan Special Test program — a dedicated group of volunteers who are involved in testing new features in development, which includes — but is not limited to — arranging different types of closed tests and interacting with volunteers on everyday basis
• Work closely with the development:
• Discussing and planning tests of features under development
• Arranging testing schedule
• Collecting test feedback and bug reports to development
• Working together with developers on Clan related topics and features
• Be the main contact for synchronization between product and volunteers:
• Providing information and technical support to volunteers
• Preparing upcoming test announcements and documentation
• Providing feedback on feedback from development
• Maintaining and improving CST program operational processes
• Facilitate ongoing and fruitful collaboration between different volunteer programs inside World of Warships

What are we looking for?

• Deep knowledge of World of Warships and a good record of game experience is a must. We expect you to have at least 3000 battles in World of Warships PC
• We are looking for a good communicator with logical thinking, and the ability to understand the needs of players and combine them with business goals
• Fluent English — written and spoken — B2 or higher
• 2+ years of experience working with teams and effective collaboration
• Several years of active online PC gaming
• High level of critical thinking
• Good collaboration skills
• Proactivity and self-driven

What additional skills will help you stand out?

• Game industry experience
• Russian language - will be a plus
• Community management experience
• Good Excel skills
• Passion for Naval Games or Military History

Work mode

Onsite during probation period, in hybrid mode (3 days from office + 2 days from home) after probation period.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Annual leave of 20 working days (additional days based on years of service at Wargaming: up to 25 days)
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

##### Please submit your CV in English to ensure smooth processing and review.