Director of Operations

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact 

The Director of Operations will oversee and ensure the smooth and compliant operations of Axon’s Vietnam office, acting as a key facilitator between local teams and corporate functions. This role requires a strong leader who can navigate complex operational, legal, and cultural landscapes while driving strategic initiatives that align with Axon’s global vision.

What You Will Do
Location: Hybrid at Ho Chi Minh City
Reports to: General Director of Axon Vietnam

• Ensure the effective day-to-day operations of the Vietnam office, maintaining compliance and operational efficiency.
• Serve as a local legal representative, managing compliance with local legal requirements and regulations.
• Make final decisions on administrative and operational matters, ensuring the effective achievement of corporate objectives.
• Act as an in-country facilitator with corporate functions in People Ops, Legal, Finance, Facilities, and Compliance, collaborating to execute various initiatives.
• Partner with cross-functional senior leaders to develop and implement strategic plans and objectives in alignment with the company's goals.
• Work on complex issues that require in-depth knowledge of the company, participating in corporate development of methods, techniques, and evaluation criteria for projects, programs, and personnel.
• Direct and control the activities of a broad functional area through several department managers within the company.
• Champion culture and engagement programs, aligning Axon’s global culture with Vietnam’s unique dynamics while driving local initiatives.
• Contribute to office growth by running special programs, projects and events to support new and existing employees and business units at Axon.
• Manage local government affairs, such as annual local audits, licensing, labor council relations, and other related activities, in conjunction with Axon Legal and Compliance teams.
• Ensure that office budgets and schedules align with corporate requirements.
• Have overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

What You Bring

• Vietnamese National with 7+ years of experience in Vietnamese Business Administration with at least 2 years at an international company
• Must have a Finance, Business Administration, Foreign Trade, Economics, Audit, or relevant degree
• IELTS 8.0+ or equivalent
• Leadership qualities - able to recruit and manage two levels of hierarchy and build trust within the team.
• Personal Qualifications
• Exceptional level of trust and willing to prevent action that would put the company at violation of Vietnamese or International Law
• Intelligent, creative thinker and problem solver
• Strong bias for action, identifies key problems and builds solutions for them.
• Breadth is important - Jack of Many Trades who has the ability to identify and fill the missing pieces of their job description.
• Functional expertise in Finance, Import/Export, Compliance, Foreign Trade, Audit, or other relevant function.

Benefits that Benefit You

• Medical, Dental and Vision Insurance 
• Robust Paid Time Off policy 
• Bonuses 
• Lunch allowance 
• Cell phone stipend 
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support 
• Gym membership 
• Free parking 
• Stocked fridges and pantries - free coffee, cold beverages, snacks 
• Annual Company Outing Trip 
• Monthly team social activities

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.