Community Operations - Shining Nikki

10 Minutes ago • 3 Years + • Operations

Job Summary

Job Description

The Community Operations role at Papegames involves managing player communities and official social media for "Shining Nikki". Key responsibilities include developing promotion strategies, planning engaging content and activities, and driving account growth. The role requires discovering user needs, producing high-quality guides, and systematically managing user feedback to optimize product experience. Candidates should have 3+ years of relevant experience, strong content creation skills, public opinion sensitivity, and a deep understanding of female-oriented game users and Gen Z preferences. Excellent collaboration and communication skills are essential.
Must have:
  • Operate player communities, develop promotion strategies for game versions.
  • Plan and implement community content, activities, and memorable events.
  • Manage official social media accounts, drive content production and growth.
  • Discover user needs, produce high-quality guides and creative content.
  • Manage user feedback, report product improvement suggestions.
  • Understand game development, facilitate information flow and project management.
  • 3+ years in game community or new media operations.
  • Proficient in content creation (text, video, graphics).
  • Strong public opinion sensitivity.
  • Propose effective product optimization suggestions.
  • Deep understanding of female-oriented game users and Gen Z behavior.
  • Excellent cross-departmental collaboration, rigorous logic, clear expression.
Good to have:
  • Familiarity with Warmth IP and "Shining Nikki" players.
  • Successful content creation case studies.

Job Details

Job Description

1. Responsible for player community operations, developing community promotion strategies for major game versions, planning and implementing community content and activities, and creating memorable community events.

2. Responsible for official social media account operations, promoting the implementation of updated operation strategies, planning social media topics, and producing content to achieve account data growth.

3. Based on community observation and game product planning, discover user needs and produce high-quality guides, cultural extensions, and creative content.

4. Systematically extract and manage segmented user feedback from the community, regularly output product improvement suggestion reports, and promote user experience optimization.

5. Understand game development processes, and be able to facilitate information flow, project management, and process improvement with external collaborating departments according to project team requirements.

Job Requirements

1. Bachelor's degree or above, 3 years or more of experience in game community operations or new media operations; familiarity with Warmth IP and "Shining Nikki" players is a plus.

2. Rich content experience, proficient in at least one content form creation such as graphics/text/video/long-form articles; successful case studies are a plus.

3. Strong public opinion sensitivity, able to propose effective suggestions for product optimization based on game content and player pain points.

4. Deep understanding of female-oriented game user psychological needs, familiar with Gen Z social content and behavioral preferences.

5. Possess excellent cross-departmental collaboration ability, rigorous logic, and clear expression.

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About The Company

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

Shanghai, China (On-Site)

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