Director, Product Management – Agentic AI Platform

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:  

We are seeking a Director, Product Management, AI to lead our product team in the development and growth of AI-driven product capabilities across the Diligent One Platform – specifically the creation of a new agentic AI layer which will integrate with the broader Diligent product portfolio underpin the next generation of GRC products. This role will be instrumental in driving the adoption of AI technology to enhance our platform product offerings and ensure Diligent remains at the forefront of innovation. You will own the product vision, strategy, and roadmap for Diligent One Platform’s agentic AI initiatives, aligning them with the company’s objectives and the evolving AI landscape. 

Key Responsibilities 

• Own, develop, articulate and deliver a compelling product vision, strategy, and roadmap for Diligent One Platform’s agentic AI offering and features that align with the Company’s objectives. 

• Stay at the forefront of industry trends, emerging AI technologies, and competitive developments to establish our products as leaders in the market. 

• Provide thought leadership in overall AI strategy, design, execution, and launch of model products across the platform 

• Champion a customer-centric approach, utilizing customer feedback and market insights to inform product decisions. 

• Establish key performance indicators (KPIs) to measure the impact of the product(s)  and monitor their performance. 

• Drive collaboration across product teams and cross-functional leaders to deliver on strategic AI initiatives. 

• Lead design and technology discussions, defining acceptance criteria for requirements. 

• Ideate, prototype, and build business cases for new AI products and features. 

• Identify opportunities for building applications consuming platform AI services and prioritize use cases. 

• Work closely with data scientists, engineers, and other stakeholders to translate their AI needs into product requirements. 

Required Experience/Skills: 

• Extensive experience in product management with a focus on developing and managing enterprise SaaS platforms, especially AI and Machine Learning. 

• Deep understanding of AI and ML concepts, including batch and real-time environments, data science, deep learning models, cloud computing, and relevant AI/ML tools. 

• Proficiency with agile development methodologies and product management frameworks, with experience in an agile environment. 

• Strong leadership skills and experience in leading high-performing AI-focused product management teams across multiple geographies. 

• Excellent strategic thinking, analytical skills, and the ability to translate market trends, customer needs, and business goals into effective AI product strategies. 

• Experience in architecting enterprise systems on public clouds like AWS, GCP, or Azure, with relevant AI/ML cloud stack expertise. 

• Strong problem-solving skills and exposure to industry-standard AI and ML technologies. 

• Outstanding organizational, communication, and relationship-building skills for driving consensus in cross-functional environments. 

• Proven success in fast-paced settings with demanding timelines, and the ability to define business tradeoffs. 

• Bachelor's degree in a relevant field, with 12+ years of experience, or 10+ years with an Advanced Degree. Preferred: 15+ years with a Bachelor’s Degree, or 12+ years with an Advanced Degree, or 9+ years with a PhD.