Finance and Operations Specialist- 2025263

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

The Finance and Operations Specialist provides support to the Finance and Operations Manager in all financial and operational aspects of World Relief Memphis in order to ensure smooth functioning of the office.

ROLE & RESPONSIBILITIES:

• Process checks and disbursements with proper coding, documentation, and approvals on a regular schedule
• Manage recurring office payments and program participant funds
• Maintain records for all transactions
• Process incoming revenue, deposit funds, and batch income to the organization’s Home Office
• Monitor grants receivable and ensure accurate reimbursements
• Manage donations and other earned revenue including deposits, record-keeping, and income batching

Grant Reporting

• Prepare reports and invoices for specific grants to ensure compliance with grant requirements, in particular grants from the Tennessee Office for Refugees
• Maintain appropriate documentation for grants based on organization and funding partner guidelines
• Monitor monthly expenses on grants and other income, reconcile with ERP, and report variances to the Finance and Operations Manager
• Prepare financial data for grant proposals, etc.

General Accounting

• Assist in the management of bank accounts including expense reconciliation, account reimbursement, outstanding check management, and other items as arise
• Support payroll processing by verifying allocation codes in accordance with contractor agreements and assisting staff with data entry in the payroll system as needed
• Prepare and submit expense reclassifications/journal entries
• Track client expenses and maintain accurate reporting in collaboration with program teams
• Ensure proper documentation is administered and maintained for World Relief Memphis contractors
• Reconcile staff credit cards monthly; allocating transactions to the appropriate funds and ensuring proper support is submitted
• Track budgets, expenses, and revenue in collaboration with department directors and managers
• Provide updates and feedback to department directors and managers
• Other duties as assigned

OPERATIONS Hospitality

• Maintain a clean, welcoming and organized environment in the office
• Implement and oversee reception processes for program participants, volunteers and other visitors to the office
• Systematize and maintain general office procedures at the beginning and the end of the day
• Screen incoming calls and messages, reply to messages as requested, and manage the phone system, including updates for the general message directory
• Oversee mail distribution and office supply inventory to meet staff needs
• Maintain staff schedules and contact information
• Lead intra-office communications and administrative processes
• Coordinate and train volunteers and interns assigned office administrative support duties
• Initiate internal communication to staff related to office logistics such as vehicle maintenance schedules, calendar updates, and other relevant office matters
• Organize and execute staff gatherings to celebrate staff and office milestones

Operations & Human Resources

• Maintain adequate quantity of general office supplies, including ordering for delivery and pickup as needed; monitor inventory
• Manage, track and ensure the smooth functioning of office resources such as office furniture, keys, equipment (computers, printers, etc.), office phones, vehicles, and vehicle logs/maintenance schedules
• Help develop, monitor, revise, and evaluate office policies, procedures, and operations
• Troubleshoot basic IT issues and coordinate contractor support
• Oversee and coordinate external service providers (cleaning, repairs, etc.)
• Assist in recruiting and employee onboarding through ordering necessary supplies and staff orientation

Projects

• Assist in logistics and operations of World Relief events and projects including, but not limited to, partner meetings, retreats, client events, fundraising events, volunteer events, and conferences
• Assist the Finance and Operations Manager and Executive Director in various tasks and projects as assigned

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Accounting or bookkeeping experience required
• Proficiency in Microsoft Office Suite, particularly Excel, required
• Strong problem-solving skills and ability to independently identify and implement improvements to office functions
• Strong organizational skills and attention to detail
• Ability to analyze and synthesize financial information and to solve complex problems
• Comfortable working in a fast-paced, challenging, and multi-cultural environment
• Able to work well with others in a professional, friendly, and adaptable manner

PREFERRED QUALIFICATIONS:

• Bachelor’s degree required
• 2-5 years relevant experience preferred

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.