Game Quality Assurance Lead

Responsibilities:

Reporting to the Manager of Quality Assurance, the Quality Assurance (QA) Lead will be responsible for guiding projects’ QA effort from beginning to end, maintaining a clear understanding of projects’ status, and regularly communicating with both internal teams/leadership and external partners. This role will create or validate projects’ test plans and schedule the necessary test cycles, ensure that projects’ needs are being met, and strategize with the QA team to establish priorities and address challenges. The QA Lead will also collaborate with QA Leadership and Production to determine appropriate resource needs to fulfill project goals and will coordinate with external partners/outsource groups to ensure that all are aligned on expectations and delivery schedules.

Essential Functions:

• Facilitate determination of needs for projects
• Collaborate with external partners and internal teams to create and implement comprehensive test plans covering all project features and milestones
• Direct teams’ testing efforts according to established department processes and contribute to testing as necessary
• Coordinate with other team leads, managers, team members, and external partners to plan, update, address testing issues and project statuses, and ensure timely build deliveries
• Oversee the project database to ensure efficient issue tracking and resolution
• Provide thorough quality assessment of milestones based on pass/fail evaluation of requirements
• Assist with identifying first-party requirements for certification and subsequent submission including:

• Platform-specific submission requirements
• Compliance with technical standards and guidelines
• Navigating platform holder portals and tools
• Utilization of knowledge of submission timelines and typical certification challenges
• Train and mentor team members on departmental tasks and responsibilities

Preferred Qualifications:

• Bachelor’s degree in relevant field, and 3 years of relevant game development experience including leading teams and/or administering projects or 5 years of relevant game development experience including leading teams and/or administering projects

• 3 years game testing experience
• Experience with at least two games taken through the full development cycle as a test lead
• ISTQB certifications (Certified Tester, Game Tester, Test Analyst, Test Manager)
• Comprehensive understanding of QA processes, workflows, and the game development cycle
• Intimate experience with administering outsourced QA groups
• Knowledge of features and certification testing practices for major first-party platforms
• Passion for video games and software quality; familiarity with Aspyr’s catalog, a plus
• Proficiency with bug and test case tracking software (Jira, TestTrack, etc.), along with spreadsheet and word processing application (Google Suite/Microsoft Office)
• Strong verbal and written communication skills