Global Community Manager

Brainrider is a marketing and creative agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale.  

We believe collaboration is at its best when we feel at home, so we work as a team — plain and simple. Whether we’re brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork. 

Are you our next team member?

The Role

Job Title: Global Community Manager

Length: 12 months

Estimated Start: September

Location: Remote, PST preferred

Hourly Pay Range: $35-40

Brainrider is seeking a highly skilled and experienced Community Manager with a strong background in both community management and website maintenance to join our client-embedded team. In this role, you will assist with the development and upkeep of the client's studio websites while supporting various community management initiatives. You will collaborate closely with other Community Managers on the Oculus Studios Shared Services team to foster a vibrant and engaged community.

What you'll do

• Assist in the development, maintenance, and optimization of multiple studio static websites
• Troubleshoot technical issues and resolve bugs to ensure website stability and security
• Implement updates and patches to maintain website security and performance
• Develop new website features and functionality using HTML, CSS, and JavaScript as needed
• Support web analytics and apply SEO principles to enhance website performance and user experience
• Assist in creating visual assets such as graphics, banners, and icons to boost community engagement and branding
• Support player communication strategies, including email newsletters, in-game messaging, and social media announcements
• Collaborate with game developers to produce engaging community content, including blog posts, videos, and live streams
• Manage and moderate community feedback channels, including forums, social media platforms, and email communications

What you'll bring

• 5+ years of experience in community management or a related field
• 2+ years of experience in static website development and maintenance
• Strong proficiency in HTML, CSS, and JavaScript
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities
• Ability to work independently and collaboratively within a team
• Resourceful and proactive in identifying problems and creating effective solutions
• Comfortable working autonomously with minimal supervision
• Proficient in Google Suite tools (Drive, Docs, Sheets)

Additional Information

We offer competitive salaries, paid vacation, work from home (WFH) support and set-up assistance, and a wide variety of other great perks!

The fine print:

• Please include current resume and cover letter as we would like to learn more about you and your experience
• Candidates selected for next steps will be contacted
• You can learn more about working with us at Brainrider Careers

Brainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be — for ourselves, our team, and our clients. We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we’re here for that — and for you. We #ridetogether.

Relocation and sponsorship are not provided.