Industry Lead, Ecommerce, Google Customer Solutions (Fixed Term Contract)

7 Hours ago • 6-8 Years • Business Development

Job Summary

Job Description

The Industry Lead, Ecommerce, Google Customer Solutions role is a fixed-term contract focusing on building and managing relationships with C-level clients and senior partners. Responsibilities include developing a comprehensive understanding of client business challenges and marketing objectives, structuring long-term joint strategies, leading cross-functional teams, achieving growth goals through Google advertising solutions, and providing data-driven analyses and recommendations. The ideal candidate possesses strong relationship-building skills, expertise in digital advertising and ecommerce, and the ability to collaborate effectively across organizations. This role requires a deep understanding of Google Advertising products and how they can be leveraged to meet diverse marketing objectives. The position is based in Sydney, NSW, Australia.
Must have:
  • 8 years digital advertising/sales experience or 6 years with advanced degree
  • C-level relationship building
  • Joint business plan development
  • Cross-functional team leadership
  • Data-driven analysis & recommendations
Good to have:
  • Experience managing multiple projects and stakeholders

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.

Preferred qualifications:

  • Experience building trusted-advisor relationships with C-level executives, managing multiple projects, business leads, and internal stakeholders.
  • Ability to develop joint business plans in complex, ambiguous environments, influence or collaborate across organizations, and drive business success for the customer and Google.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

This is a Fixed Term Contract.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Build and manage relationships with C-level clients and senior partner stakeholders. Develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.
  • Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.
  • Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives. 
  • Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers. 
  • Build an in-depth knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives. 

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