Senior Account Strategist, Mid-Market Sales

2 Days ago • 5-7 Years • Business Development

Job Summary

Job Description

This Senior Account Strategist role at Google Customer Solutions focuses on driving growth and product adoption for Chinese mid-market clients. Responsibilities include developing business with Chinese customers, achieving tactical goals while prioritizing customer experience, improving agency and customer relationships, contributing to business growth and productivity goals, providing tactical advice to advertisers on maximizing ROI, and working collaboratively with an Executive Account Strategist. The ideal candidate will have 5+ years of experience in business, marketing, or problem-solving, with at least 2 years managing Chinese enterprise clients. Fluency in Mandarin and English is essential. The role involves strategic planning, account management, and client relationship building to achieve advertising campaign success.
Must have:
  • 5+ years business/marketing experience
  • 2+ years managing Chinese clients
  • Fluent in Mandarin and English
  • Google Ads & YouTube experience
  • Excellent problem-solving skills
  • Develop Chinese customer business
  • Achieve tactical goals, prioritize customer experience
  • Improve agency and customer relationships
Good to have:
  • Experience in technology, advertising, media or internet
  • Experience managing multiple accounts
  • Ability to multitask in a changing environment

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in business, marketing or business problem-solving at an agency, technology, or media company.
  • 2 years of experience in managing Chinese enterprise clients, agencies, or customers.
  • Ability to communicate in Mandarin and English fluently to support local clients.

Preferred qualifications:

  • Experience in business within the technology, advertising, media or internet environments.
  • Experience with Google Ads and YouTube account management with managing advertising or media campaigns.
  • Experience in managing multiple accounts while paying attention to detail.
  • Ability to multitask and grow in a changing environment.
  • Excellent problem-solving and thinking skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Develop Chinese customer’s business via directly driving scaled product adoption and growth.
  • Work towards tactical goals while prioritizing and delivering quality customer experience to Google's agencies and advertisers.
  • Implement ways to improve our agency and customer relationships and share performance enhancing suggestions.
  • Carry business growth and productivity goals, and motivate in-quarter business growth and product adoptions.
  • Provide tactical advice and help our advertisers get the investment return on their advertising by working in a consultative role with Executive Account Strategist.

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