Inventory Service Support Specialist

Job Title

Job Description

Inventory Service Support Specialist
This role works directly with the Field Service Organization and other teams within the market to audit, process and ensure accuracy of inventory reporting on service work orders.

Your role:

• In this role, you will work with various teams within the market to resolve inventory reporting discrepancies, make reporting corrections, and offer general assistance the field service team.

• The team audits inventory for all medical device lines while communicating with internal customers regarding inventory accuracy.

• The inventory support team works under the Parts Administrator role assisting after the delivery of inventory to the field.

• The team enhances Philips profitability and growth through achieving the department's revenue goals and objectives.

You're the right fit if:

• You’ve acquired 2+ years in inventory management, customer service or any related field. Previous experience in SAP, Sales Force and ServiceMax preferred.

• You have a High School Diploma/GED. BS/BA preferred.

• Your skills include good organizational, time management and research skills. In addition to, the ability to handle multiple simultaneous demands and prioritize work with minimal supervision.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

• Experience with Microsoft Office Suite preferred.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position in Nashville, TN is $18.39 to $29.42.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Nashville, TN.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.