Mandarin Bilingual Emerging Markets Account Executive
Job Summary
Job Description
- Fluency in English and Mandarin (oral and written)
- Follow up on marketing qualified leads
- Conduct discovery calls and product demos in customer's language
- Create and review quotes and contracts in customer's language
- Ability to work in a fast-paced environment
- Entrepreneurial and feedback-driven mindset
- Prior sales experience
- Restaurant operations experience
- Experience with Salesforce
- Sandler Sales Training
- Competitive compensation and benefits
- Uncapped commissions
- Hybrid work model
2 skills required
Job Details
*Bilingual Mandarin Position
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
An Emerging Markets Account Executive is responsible for supporting our new business acquisition efforts within emerging markets. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The AE will deliver a catered experience to our customers within emerging markets who may have otherwise run into language barriers, and will have goals based on the quality of the experiences they provide and how effectively they convert demand into new customers. The AE must be able to determine how restaurants can benefit from leveraging Toast’s end to end digital platform, demonstrate how the product works better together, and ultimately show how their restaurant will run better using Toast. Daily activities will consist of calls, emails, demonstrations of the Toast product, reviewing quotes and sending contracts in the emerging markets preferred language.
About this roll* (Responsibilities)
- Following up on marketing qualified leads in the market you support
- Conducting discovery calls & product demonstrations in your customer’s preferred language
- Creating and reviewing quotes and contracts in your customer’s preferred language
- Ensure our onboarding team and customer are set up for success post sale
- Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.
Do you have the right ingredients*? (Requirements)
- Fluency in both oral and written English and Mandarin is required for this role
- Prior Sales experience preferred
- Ability to work in a fast-paced environment
- An entrepreneurial and feedback driven mindset
Special Sauce* (Nonessential Skills/Nice to Haves)
- Restaurant Operations Experience
- Experience using Salesforce to keep track of Sales activities
- Sandler Sales Training
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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