The Product Knowledge Lead, internally titled Business Systems Analyst, will be the driving force behind product proficiency and adoption within Sitetracker's Research and Development (R&D) organization. This role is for a visionary "IT Analyst" who will act as a proactive enablement leader and subject matter expert. The mission is to strategically equip the R&D team and downstream consumers with critical knowledge to master Sitetracker's product suite, aiming to eliminate internal friction, accelerate new feature adoption, and elevate product proficiency. This high-visibility role directly influences the success of a sophisticated, enterprise-grade software solution, impacting the efficiency and effectiveness of the entire organization through collaboration with R&D and key stakeholders.