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Product Operations (Ed-tech)

Delhi, India (On-site)

Product Operations (Ed-tech)

23 Hours ago • 1-4 Years • Operations

About the job

3 skills required for this role

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communication

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Job Description

This role involves supporting daily operations and ensuring smooth program delivery for Game Development cohorts. You'll assist in hiring mentors and code reviewers, coordinate interviews, and maintain candidate communication. You'll also help facilitate partnerships with game industry companies for placement opportunities and contribute ideas for new program offerings. This position requires meticulous attention to detail, strong communication skills, and a passion for community engagement. You'll be responsible for designing community-building activities and fostering peer-to-peer learning within each cohort. Furthermore, you'll engage with top game developers, building a network and creating unique opportunities for learners. The goal is to deliver an exceptional experience for students, setting this community apart. You'll take initiative, contribute to growth metrics, and support the team's objectives.

Must have:

Experience in games or education industry
Meticulous attention to detail
Strong communication skills
Community engagement skills
Relationship building skills
Ownership mindset

Perks:

Competitive salary
Stock options
Unlimited paid time off
Employee benefits

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About the role:
- Department - Operations
- Type of work - Full-Time
- Location - Jhandewalan, New Delhi (Onsite)
- Working days - 6 days a week
- Reporting Manager - Mayank Grover (AKA Founder)

Key Responsibilities
- Program Operations: Support daily operations and ensure smooth program delivery for Game Development cohorts.
- Hiring Support: Assist in the hiring process for roles such as mentors and code reviewers, coordinating interviews, and maintaining candidate communication.
- Partnership Coordination: Help facilitate partnerships with game industry companies to provide placement opportunities for students, working closely with the partnerships team.
- Program Innovation: Contribute ideas for new program offerings based on feedback, trends, and student needs.
- Attention to Detail: Ensure that each interaction—like introductory emails, event coordination, and follow-ups—creates a professional and positive experience for students and mentors.
- Community Engagement: Help design community-building activities and support peer-to-peer learning within each cohort.
- Networking & Relationship Building: Engage with top game developers, helping to build a network and creating unique opportunities for learners.
- Student Experience: Work to deliver an exceptional experience that makes a lasting impact on students, setting this community apart.
- Ownership Mindset: Contribute to achieving growth metrics for the Game Development cohorts by taking initiative and supporting the team’s objectives.

Who you are
- Natural community-builder – understands the long game, and how to cultivate positive-sum value using peer learning and community engagement.
- Have experience in the games or education industry in any role where you understand the lifecycle of an educational program lifecycle
- Meticulously detail-oriented and organized – able to juggle many priorities while not dropping any balls.
- High output, execution, and hustle – an ability to own everything from operations to experience to education, and an eagerness to dive into the nitty-gritty details.
- Has great interpersonal skills, and charisma, and enjoys building new relationships.
- Has strong communication skills - verbal, written and presentation.
- Thrives in a fast-paced, often scrappy, sometimes chaotic environment 😎

Why Work With Us
- You want to do the best work of your professional life and grow not just financially but in your skill set faster than you thought was possible!
- You are excited about the thought of competing head-to-head with YouTube and Udemy coz that is what our current customers use for upskilling in game development!
- While we are a funded start-up having raised our last (seed round) with Kalaari Capital back in Aug 2022 and still having almost 95% of the capital left in the bank as we have grown methodically and not just burn investor money and grow at all costs.
- Hard Truths:
  - 6 days a week - Each day matters when we all have limited time on this planet. So if you are mentally prepared to give your 7 days because you love what you will be doing (even though we don’t expect team members to work on 7 days), then only apply 🙏
  - Outcome over efforts matter - Your focus will be on doing what is right for the customer at all times irrespective of the fact that you might have to go against your manager. If maniacal customer focus is your intent, then you will never be penalized for your actions.
  - Radical transparency - If you have a problem with anyone in the team, senior or junior, or even the founder, you are encouraged to directly address the issue head-on by being open about it in a one-on-one conversation with the person and trying to resolve it asap first before looping in others like your reporting/skip-level reporting manager.
  - Work hours - 10 AM till work is done.
  - This role comes with a competitive salary, stock options, unlimited paid time off, plus several employee benefits.

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₹10L/yr (Outscal est.)

₹10L/yr avg.

Delhi, India

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About The Company

Outscal

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Outscal's mission is to provide a unique matchmaking system based on developer’s skillsets and preferences, finding them the best education & jobs tailored to their experience.