QA Programmer

QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You'll Do

We’re looking for a QA Programmer within the Epic Online Services (EOS) SDK Client team to help us maintain quality across Mobile, Consoles & PC platforms. You will work to develop and implement automation test strategies and utilize technical tooling to expand the breadth and depth of our QA coverage in a dynamic and fast-paced environment. As a QA Programmer, you will also help to shape the team's efforts in scaling automation across numerous platform configurations, with opportunities to mentor existing QA team members who are keen to expand their technical skills.

In this role, you will

• Work with QA Analysts, QA leadership, SDETs, production, and developers to define acceptance criteria, identify risks, plan test coverage, and, crucially, build tooling and automation to improve efficiency across the team
• Examine technical gaps and automation initiatives between geographically distributed teams to deliver the highest quality version of our SDK possible
• Build and drive test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
• Use a mix of technical and manual QA skills to execute a variety of testing techniques across your product to analyze the quality of said product while troubleshooting reported defects and internal issues
• Report and track data quality and use that data to drive conversations around product quality and development health, supporting the dev team before, during, and after deployments
• Test communications between the client and backend services

What we're looking for

• Professional QA experience in a software or game testing environment
• Professional coding experience or Computer Science Bachelor’s Degree
• Professional Mobile testing experience
• Previous experience creating tools, scripting, or automation using Python, C++, or C#
• Strong communication skills with the ability to confidently collaborate on technical topics and features
• Technical understanding of mobile or web technologies, including automation, functional, qualitative, and performance against consistently iterative development

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).