Security Coordinator (Operations - Data)

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:
The Global Security Team is responsible for the protection of people, assets, and reputation of Mattel. We accomplish this by hiring, training, & developing top security and investigation professionals, implementing effective policies, collaborating with others, and by leveraging existing and emerging technologies.

The Opportunity: 
We’re seeking a motivated, passionate, collaborative, and detail-oriented Global Security Coordinator with experience in the security field to help protect Mattel’s employees, guest (s), product (s), and brands. The ideal candidate is a team player, has excellent computer skills, strong verbal and written communication skills, experience in designing and delivering training programs for employees at all levels and can organize & prioritize tasks.

This position is located at Mattel’s headquarters in El Segundo, California.

What Your Impact Will Be: 

• Support Mattel’s GlobalSecurity Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices.
• Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors.
• Responsible for managing and supporting administrative security functions including but not limited to coordinating, preparing, organizing, creating, updating, maintaining, and processing.
  • Coordination of meetings, special events, and training opportunities through scheduling, agenda development, resource allocation, and coordinating activities with other departments within Mattel and outside vendors.
  • Develop and deliver comprehensive security training programs. Identify training needs, develop training materials, deliver instruction as needed, and track training progress.
  • Provide administrator and technical support for all Global Security systems to include JotForm, Resolver, DocTract, GuardTrax, Video management, Access Control, etc.
  • Develop, edit, and maintain security documents, policies, procedures, and forms.
  • Implement best practices for security operations and develop new protocols when necessary.
  • Prepare and present reports on Global Security operations, incident response, and investigations.
  • Maintain documents and records in accordance with Mattel retention and storage procedures.
  • Coordinate with vendors and contractors as needed to ensure work is completed timely and in accordance with any contracts or agreements.  
  • Collaborate with Environmental, Health, Safety and Sustainability (EHS&S) to ensure alignment during events and between security and safety policies.
  • Assist in preparing comprehensive plans for various emergency situations. This includes supporting regular drills and updating emergency plans based on evolving threats.
  • Manage the Global Security uniform program through order processing, on hand supply monitoring, article customization, and issuance tracking.
  • Assist in maintaining fleet records for company vehicles and drivers at all sites. This includes monitoring vehicle usage, fuel usage, and maintenance records.
  • Maintain security team coverage through schedule development, monitoring, and documentation as per Mattel’s Dependability program.
  • Welcome visitors by greeting them and answering or referring any and all inquiries.
  • Assist with Visitor registration utilizing the Envoy Visitor Management system, and directing vendors, contractors, and delivery persons.
  •  Additional responsibilities as assigned by supervisor or manager.
  • Flexibility to work on multiple shifts and or shift times to support business needs.
  • This is an onsite position and does not allow for remote work.
  • Travel required- up to 25%

What We’re Looking For:

• Strong organizational and multitasking skills to ensure daily duties and security projects are completed on schedule.  
• Time management ability to prioritize tasks effectively and manage time efficiently, especially in environments where multiple security-related tasks need to be addressed simultaneously.
• Excellent communication skills, both verbal and written. Must be able to communicate effectively with the public and with all levels of the organization.
• Ability to take initiative and problem solve.
• Ability to analyze incoming information or data and logically interpret what is being reviewed and/or to develop appropriate solutions as needed.  
• Strong Microsoft Office Suite skills - Word, Excel, Outlook, PowerPoint, and Publisher.
• Proficiency in security technology, risk assessment, and incident reporting.
• Ability to remain calm under pressure and handle emergency situations effectively.
• Attention to detail by monitoring projects, processes, systems, and documentation to ensure accuracy and prevent oversights.
• Problem solving by analyzing issues and implementing or recommending appropriate solutions.
• Excellent interpersonal skills and ability to work with people at all levels and building relationships locally and internationally.
• Ability to work independently with little supervision.
• Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for the achievement of results.

Qualifications

• One+ years of project management, Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
• High school diploma or GED, required.
• Must have a valid driver’s license.
• Ability to sit, stand, or walk for extended periods.
• Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures,
• Being open to change and adapting to new information or unexpected obstacles.
• Ability to write reports, polices, procedures, training materials, and business correspondence, including detailed incident reports writing in a professional manner.
• Display exceptional customer service and communication skills.
• Ability to effectively present information and respond to questions from employees, clients, customers, and the public.
• Intermediate to advanced computer, tablet, and Smart Phone knowledge – (Microsoft suite, internet, mobile applications, and email).
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to rotate shifts based on business needs. Must be able to work weekends and overtime, as required.
• Ability to use security equipment and navigate security systems as needed.
• Attend and participates in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.
• Complete and maintain certification for First Aid, CPR, AED for adult and pediatric
• Must be able to lift up to 50 lbs. when necessary (e.g., handling equipment or supporting emergency procedures).

The base hourly rate for this position is between $20.80 to $26.00.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights