Senior Project Manager/Delivery Manager

• Lead end-to-end project delivery for SAP and related enterprise solutions, ensuring alignment with business goals and timelines.
• Manage all aspects of the Change Request Management (ChaRM) process within SAP environments.
• Act as the primary point of contact between client stakeholders, internal teams, and vendors.
• Develop and maintain project plans, schedules, budgets, risk registers, and issue logs.
• Coordinate with cross-functional teams to ensure timely and quality delivery of project milestones.
• Drive stakeholder engagement across business and IT functions to gather requirements, provide updates, and manage expectations.
• Lead project governance meetings, steering committees, and status reviews.
• Mentor, guide, and manage project team members, fostering a collaborative and performance-driven environment.
• Ensure compliance with local regulations and client standards throughout the project lifecycle

• Minimum of 10 years of project management experience, with at least 5 years leading large-scale SAP projects.
• In-depth knowledge of SAP project methodologies and ChaRM processes.
• Strong experience in stakeholder management, particularly with high-level government or enterprise clients.
• Proven ability to manage and motivate cross-functional teams across multiple locations.
• Excellent communication, leadership, and organizational skills
• Middle East experience is mandatory; prior work in Saudi Arabia or Gulf countries preferred.
• Arabic language proficiency is a plus but not required

Qualifications:

• Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.
• Project Management certifications such as PMP, PRINCE2, or SAP Activate are highly desirable.

• Foster a collaborative and high-performance team environment.
• Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.
  
• Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio and MPP.
  
• Understanding of business processes for focus areas or multiple modules.
  
• Ability to do research and perform detailed tasks tracking.
  
• Strong analytical skills.
  
• Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.
  
• Understands how to solve detailed project challenges.
  
• Understands business functionality related directly and indirectly to the SAP project.
  
• Has knowledge and experience in the client’s industry.
  
• Can solve/can contact the resource to solve detailed SAP problems.
  
• Can apply best business practices, especially those that SAP enables to meet client needs. 

• Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff. 
• Ability to explain ideas and concepts to other project team members and to client personnel. 
• Has a solid foundation for consulting “soft” skills necessary for client engagements and may act as a coach for others related to these soft skills. 
• Ability to interpret requirements and apply SAP best practices. 
• Ability to identify upsell opportunities and assist in the management of scope. 
• Creates professional relationships with client. 
• Develop new professional peer relationships for additional business or possible new consultants. 
• Helps develop overall marketing messages. 
• Communicates project resource requirements to staffing coordinator/clients. 
• Ensures quality implementation (works with QA program) 
• May participate in Pre-Sales as part of the client pursuit team. 

• Seeks ways to increase the project team effectiveness. 
• Acts as a mentor to the rest of the project team. 
• Works well as a member of a team. 
• Seeks ways to increase their level of contribution and therefore team effectiveness.

• Development of consultants to meet your project’s requirements. 
• Maintains knowledge of focus area at an expert level (known as the consultant’s consultant). 
• Give effective feedback (Immediate and Evaluations). 

• Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team. 
• Meets billing efficiency targets and complies with all administrative responsibilities in a timely and effective manner. 
• Keeps project management appraised of project direction and client concerns. 
• Understands the client’s business and technical environments. 
• Regularly prepares status reports. 
• Effectively manage a single engagement on a detailed level. 
• Define project scope. 
• Direct team efforts in developing solutions for mission-critical client needs. 
• Manage the team responsible for the daily activities of assigned projects. 
• Ensure project quality, satisfaction, and profitability. 
• Perform personnel performance evaluations. 
• Provide personnel performance, development, and education plans. 
• Refer to the Performance Plan and Job Description documents for additional responsibilities of this position.