Senior QA Producer

WE ARE GAMEMAKERS

Who We Are:

We are a diverse team of developers driven by a passion for our art, united by our core values and inspired by a culture of inclusivity to build amazing games that thrill players everywhere. We pursue growth and innovation in an environment of safety and trust. Our culture is built on the belief that the more varied voices in our collective will strengthen our team and our games.  We are looking for our next teammate who will raise our bar and make us better.

We are currently working on Project ETHOS, a new free-to-play, 3rd person rogue-like hero shooter and an exciting evolution on the genre!

Who You Are: 

We are seeking a Senior QA Producer to integrate the QA service across all phases of development for our online multiplayer game. This is a high-impact role responsible for driving the integration of externally-managed QA functions into our development framework. You will act as a key bridge between internal developers and external QA partners, ensuring test efforts are aligned with development priorities, delivered on time, and meet our high quality standards.

As a senior member of the production team, you’ll drive operational clarity, champion player-facing quality, and ensure the entire QA function supports rapid iteration without sacrificing stability. You must bring prior experience shipping live, networked multiplayer games and understand the nuances of testing in a highly connected, rapidly changing environment.

Responsibilities:

• Act as the studio’s main point of contact for QA as a service - ensuring clear scope, expectations, and accountability.
• Integrate the QA service into our development framework. Define and drive the execution of engagement touchpoints, rituals, and deliverables.
• Facilitate stakeholder alignment through effective communication, problem solving, risk identification, and mitigation strategies.
• Track and report on software quality health metrics and QA service effectiveness (e.g., test pass rates, blockers, regression rates, invalid, need more info, repro quality, etc.).
• Drive test planning, scheduling, and coverage using project management methodologies and tools; project prioritization, scope and capacity modeling.
• Improve stability of daily builds and tools through effective testing planning and execution.
• Drive initiatives for continuous improvement - test execution, bug quality, reporting, and documentation.

Requirements:

• 5+ years in QA production, QA leadership, or project management in a dynamic game development environment.
• Shipped at least one online multiplayer title—preferably as part of a live service team.
• Experience working with external QA teams and managing test pipelines.
• Proficiency in QA and project management tools and processes (TestRail, JIRA, Jenkins, etc.).
• Strong communicator and highly organized operator with a player-first mindset.
• Strong leadership skills with the ability to lead and motivate teams.
• You have an abiding love of video games, playing them, talking about them, creating them!

Relevant Experience:

• Knowledge of pre-commit testing, CI/CD workflows, or test automation.
• Familiarity with tools QA, performance testing, or build stability management.
• Experience with QA or production on multiplayer games utilizing a client/server model.

The pay range for this position in California at the start of employment is expected to be between $97,000 and $145,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

SECURITY NOTICE -  We have recently been made aware of increasing occurrences of bad actors posing as company HR personnel to gain information from "potential candidates", in the form of job interviews and offers. These scams can be quite sophisticated and appear legitimate.

Please know that 31st Union and 2K never uses instant messaging apps to contact prospective employees or to conduct interviews.
If you believe you have been a victim of such a scam, you may fill out a complaint form at https://complaint.ic3.gov/ and https://reportfraud.ftc.gov/ detailing as much as possible. We are taking these matters very seriously and apologize for any inconvenience.

Join our mission: Bring fun, inspiration and awe to our lives and to our community: https://thirtyfirstunion.com/values 

31st Union prides itself on the diversity of its team members, partners, and communities.  For this reason, we remain committed to providing equal employment opportunity in all aspects of the employment relationship, from recruitment and hiring through compensation, benefits, discipline and termination.  This means that employment at 31st Union depends on your substantive ability, objective qualifications and work ethic – not on your age, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), height, weight, religion, creed, color, national origin, ancestry, sex, sexual orientation, gender (including gender identity and expression), alienage or citizenship status, transgender, military or veteran status, physical or mental disability (actual or perceived), medical condition, AIDS/HIV, denial of family and medical care leave, genetic information, predisposition or carrier status, pregnancy status, childbirth, breastfeeding (or related medical conditions), marital status or registered domestic partner status, political activity or affiliation, status as a victim of domestic violence, sexual assault or stalking, arrest record, or taking or requesting statutorily protected leaves, or any other classification protected by federal, state, or local laws.

As an equal opportunity employer, we are also committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation(s) to participate in the job application and/or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment.  Please contact us if you need to request a reasonable accommodation.

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