Ansys AI Platform Support Engineer II

10 Hours ago • 3-5 Years • Devops

Job Summary

Job Description

Ansys is seeking an Ansys AI Platform Support Engineer II to join their Customer Excellence team. The role involves partnering with customers to engineer enterprise-level software solutions and grow Ansys' business. Responsibilities include contributing to the development of Ansys Platform solutions, implementing, maintaining, testing, and documenting software modules, ensuring compliance with data privacy and security regulations, participating in user acceptance testing, working with the cyber security team, identifying and logging defects, and coordinating with other team members. The role also requires developing technical expertise in new technologies.
Must have:
  • BS in Engineering or Computer Science
  • 3+ years of experience
  • Logical problem-solving skills
  • Strong communication skills
  • HTML5, CSS3, JavaScript, jQuery experience
  • PHP frameworks experience
  • JavaScript frameworks experience
  • Experience with Git
  • Proficient with SQL
  • Ability to work independently and in a team
Good to have:
  • 5+ years of experience
  • Knowledge of RESTful APIs
  • WordPress development experience
  • Familiarity with AWS Cloud
  • Docker experience
  • Linux systems experience

Job Details

 Requisition #: 17045 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer enterprise-level software solutions and grow Ansys’ business. Primarily working under direct supervision of your manager, you will contribute to the development of Ansys Platform solutions and supporting systems. In this role, you will collaborate with a team of expert professionals to accomplish solution development objectives.

Key Duties and Responsibilities

  • Understand and follow the development processes and best practices.
  • Participate in the implementation, maintenance, testing and documentation of software modules and sub-systems
  • Ensure compliance with data privacy and security regulations.
  • Participate in user acceptance testing of new functionality to ensure that new features and workflows function as intended.
  • Work with the cyber security team to implement all cyber related requirements.
  • Identify defective infrastructure functionality (in dev or live environments) and log defects, alert infra leaders.
  • Evaluate defect tickets, coordinate and assign to get completed.
  • Take process flows and developer instructions and create development (staging) code.
  • Test and validate business requirements to implemented functionality.
  • Coordinate other team members in the implementation, maintenance, testing and documentation of software modules and sub-systems.
  • Develop technical expertise ​and knowledge of new technologies and approaches useful to serve the business requirements
  • Participate in other strategic team and company initiatives, as needed

 

Minimum Education/Certification Requirements and Experience

  • Required education and degree type: BS in Engineering, Computer Science or related field
  • Required minimum years of professional experience in an engineering software environment: BS+3 or MS+0
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
  • Strong organizational and time management skills, possesses a sense of urgency
  • Projects a professional image and demonstrates business acumen, driven to succeed
  • Capability to work independently, as well as with others in a fast paced, diverse team environment with continually evolving priorities
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Experience with languages such as HTML5, CSS3, JavaScript and jQuery
  • Strong understanding of PHP frameworks (such as Laravel, Symfony) and JavaScript frameworks (such as React, Angular, Vue.js)
  • Comfortable working with debugging tools like Firebug, Chrome Inspector, etc.
  • Proficient understanding of code versioning tools such as Git
  • Strong proficiency with SQL query, database structure and management

 

Preferred Qualifications and Skills

  • Preferred education and years of professional experience in an engineering software environment: BS+5 or MS+3
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
  • Experience with WordPress development (Rest, Hooks, WP themes, Custom post types and Taxonomies)
  • Ability to learn quickly and to collaborate with others in a geographically distributed team
  • Familiarity with AWS Cloud platforms, Docker
  • Experience with Linux systems (as user and administrator)

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement

 

Our Commitments:

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

Our Values:

  • Adaptability: Be open, welcome what’s next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

Our Actions:

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

 

VALUES IN ACTION

Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.  

 

Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.  

 

We’re proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base. 


WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.

 

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
 

CREATING A PLACE WE’RE PROUD TO BE 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

 
For more information, please visit us at www.ansys.com
 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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About The Company

Stay safe from recruitment fraud! We are aware of scams targeting Ansys and other companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates’ sensitive personal and financial information. All Ansys job applicants are required to apply for open roles on careers.ansys.com. While virtual interviews may be conducted as a part of our interview process, Ansys does not make job offers without a thorough interview process. Ansys also will never ask for an applicant’s social security number before they have accepted an offer or ask for payment from an applicant. Ansys assumes no liability for recruitment fraud. We advise that all job seekers take steps to educate themselves on fraudulent practices, so they do not become victims of scams. Learn more via the Federal Trade Commission. Ansys is proud to be an equal opportunity workplace and is an affirmative action employer. At Ansys, we are committed to making our careers website accessible and usable for individuals with disabilities. If you need a reasonable accommodation to apply for or interview for Ansys jobs, please email talentacquisition@ansys.com.

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