Business Research Specialist
Job Summary
Job Description
3 skills required
Job Details
What you will do
- Proposed a combination of product/user research before to guide new product solutions.
- Having a full cycle of user research (communication to a user, distilling conversation into insight) then prepare action items that can be implemented to drive business outcomes.
- Identify areas of business growth by structuring problem statements and forming hypotheses
- Own and drive the proposed initiatives to achieve business objectives
- Visualize and communicate findings in an easy-to-understand, concise, and clear format
- Experiment with the growth initiatives and continuously iterate to find areas for improvements
What you will need
- At least 3 years of experience working in a data-driven environment, and previous experience in the tech industry is a bonus. Having experience in Product Research and Business is a plus.
- Strong communication skills. Excellent written & verbal communication skills focused on improving collaboration, understanding, and information exchange across all stakeholders
- Ability to conduct user research and turn the conversation into insight.
- Strong structured problem-solving abilities to identify issues, form hypotheses, and generate recommendations
- Ability to create and execute experimentation plans or A/B testing on key growth initiatives
- Excellent project and stakeholder management skills to ensure all planned initiatives are met on high quality and on time
- Ability to learn new things and adapt your priorities quickly within a fast-paced environment
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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