About Us
At Beloform, we specialize in crafting innovative design and marketing solutions that elevate brands across industries. Rooted in creativity and driven by data, our mission is to help clients achieve lasting impact through thoughtful strategy and execution. With a collaborative work environment and a commitment to growth, Beloform is where talent meets opportunity.
Job Description
We are seeking a dedicated Customer Account Representative to manage client accounts and ensure exceptional service delivery. In this role, you will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction with our products and services. This position requires strong interpersonal skills and a commitment to customer success.
Responsibilities
Manage a portfolio of customer accounts, ensuring timely communication and service
Resolve customer concerns efficiently and professionally
Build long-term relationships with clients by understanding their needs
Track orders, deliveries, and account changes accurately
Collaborate with internal departments to ensure high service quality
Maintain up-to-date records and reports on customer interactions
Meet performance metrics and contribute to customer retention goals
Qualifications
High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
Previous experience in customer service, account management, or related role
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Detail-oriented with a proactive approach to customer support
Benefits
Competitive salary: $56,000 - $62,000 annually
Opportunities for professional growth and development
Health, dental, and vision insurance
Paid time off and holidays
Supportive and team-oriented work environment
On-site training and continuous learning resources
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