Event Manager

1 Hour ago • 1-3 Years • Events

Job Summary

Job Description

Mövenpick Resort & Spa Bintan Lagoon is seeking an Event Manager to oversee all aspects of event bookings, from initial lead management to post-event follow-up. The role involves developing sales strategies, negotiating prices, preparing contracts, and coordinating with various departments including banquets, kitchen, and audiovisual services. Responsibilities include managing client expectations, ensuring smooth event execution, and maintaining strong business relationships within the industry. The ideal candidate will be proficient in sales, client relations, and event coordination, aiming to exceed sales goals and foster repeat business.
Must have:
  • Manage event leads for guest rooms and functions
  • Develop sales leads through prospecting and referrals
  • Exceed personal sales goals
  • Conduct site inspections
  • Develop new sales strategies
  • Quote and negotiate prices
  • Prepare contracts
  • Manage events from start to finish
  • Obtain food and beverage guarantees
  • Prepare menu proposals
  • Maintain account information
  • Disseminate event information
  • Conduct daily meetings
  • Conduct pre-conference meetings
  • Maintain visibility during events
  • Follow up post-event
  • Establish business relationships
  • Prepare reports
  • Diploma in Tourism / Hospitality / Events Management
  • Excellent English proficiency
  • Proficient in MS Excel, Word, PowerPoint
Good to have:
  • 1 year of experience in a similar capacity with proven track record

Job Details

Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

Job Description

  • Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions 

  • Develop lead sources through prospecting, referrals, trace files, and cold calls 

  • Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance 

  • Conduct site inspections with prospective and existing clients 

  • Develop and implement new sales strategies, tactics and action plans for account base 

  • Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients  

  • Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):  

  • Electrical, internet, telecom, audio-visual and exhibit requirements 

  • Obtain guarantees of food and beverage events from Banquets and kitchen 

  • Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities  

  • Maintain and update current account information records 

  • Ensure rooming list is received 30 days prior to arrival with updated billing instructions 

  • Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department   

  • Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner 

  • Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly 

  • Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details  

  • Maintain visibility throughout events and be the on-site client liaison  

  • Follow up post-event to address any issues whilst soliciting return business 

  • Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel  

  • Prepare weekly, monthly, quarterly and annual reports as required.  

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Qualifications

  • Diploma in Tourism / Hospitality Management / Events Management 

  • Minimum 3 years of experience in group, catering and conference sales or 1 year of experience in a similar capacity with proven track record 

  • Excellent reading, writing and oral proficiency in English language 

  • Proficient in MS Excel, Word, & PowerPoint 

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