Executive Assistant to Chief Legal Officer and CIO

2 Months ago • 10 Years + • Legal • $101,000 PA - $168,000 PA

Job Summary

Job Description

This Executive Assistant role supports the Chief Legal Officer and Chief Information Officer at Sprinklr, managing complex calendars, coordinating international and domestic travel, and handling confidential communications. Responsibilities include preparing meeting materials, managing events, and maintaining confidential files. The role requires proactive problem-solving, independent judgment, and discretion. It also involves supporting the Board of Directors and Executive Leadership Team.
Must have:
  • 10+ years of experience supporting C-Level executives
  • Associate or bachelor's degree, or equivalent experience
  • Understanding of corporate board governance
Good to have:
  • Experience managing complex projects through completion
  • Event planning and management experience a plus
  • Proficiency with Microsoft Office: Outlook, Excel, Word, PowerPoint, and SharePoint

Job Details

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture here: The Sprinklr Way.

Job Description
 

*Must be within commutable distance to New York City*

Overview 
 
Sprinklr is seeking an exceptional, self-motivated, and versatile Executive Assistant to support two C-Suite executives, our Chief Legal Officer and Chief Information Officer. The ideal candidate must be proactive with excellent problem solving and judgment skills and the ability to think and plan ahead to handle multiple concurrent requests appropriately and manage time effectively. This role will also work closely with our Board of Directors, the Executive Leadership Team (ELT), and their supporting C-level Executive Assistants. It requires agility, the ability to move and act very quickly, real-time, independent judgment, and impeccable discretion when sensitive matters are involved. Individual must demonstrate ability to accommodate flexible work schedules, based on the needs of leadership. 
 
Responsibilities 

  • Executive Calendar Management: Proactively manage and optimize executives’ complex and dynamic calendars, strategically prioritizing engagements and ensuring seamless coordination across multiple time zones with senior leaders and other Executive Assistants, anticipating potential conflicts and proactively resolving scheduling challenges. 

  • Complex Travel Coordination: Independently plan and execute intricate international and domestic travel arrangements, including flights, accommodations, visas, ground transportation, and security protocols. Demonstrate resourcefulness in navigating unexpected travel disruptions and adapting itineraries as needed. 

  • Communication and Stakeholder Management: Serve as a highly professional and discreet point of contact for internal and external stakeholders, managing confidential communications, screening correspondence, and prioritizing inquiries with impeccable judgment. 

  • Meeting and Event Management: Prepare executives for meetings using / preparing comprehensive briefing materials, presentations, and agendas for meetings and events. Coordinate all logistical aspects, including venue selection, catering, and technology setup. Capture and disseminate key decisions and action items, ensuring timely follow-up.  EAs are expected to be in the office supporting events or meetings when required. 

  • Information Management: Maintain confidential files, records, and databases, ensuring accuracy and accessibility. Conduct research and compile information to support the executives’ decision-making process. 

  • Expense Management: Meticulously process and track expenses, reconcile credit card statements in compliance with company policies.  

  • Board of Directors Engagement: Provide support to the Board of Directors and ELT, including scheduling board meetings, ensuring stakeholder alignment, and handling requests from board members and ELT. 

 

Qualifications 

 

  • 10+ years of previous experience supporting C-Level executives 

  • Associate or bachelor’s degree, or equivalent experience. 

  • Understanding of corporate board governance, required. 

  • Exceptional judgment, tact, diplomacy, and integrity. 

  • Exceptional written, verbal, and interpersonal communication skills. 

  • Detailed planning, time management, and organizational skills, with common sense, and a sense of humor. 

  • Attention to deadlines and time-sensitive issues in a fast-paced environment. 

  • Effective relationship builder with executive assistant community as well as with internal/external leaders and other team members. 

  • Maintains confidentiality and acts with integrity and discretion with a high degree of maturity/professionalism with executive leadership. 

  • Learns quickly and adopts new technologies. 

  • Agile and flexible to change direction, performing effectively with unanticipated interruptions or pressures. 

  • Collaborative, team player; willing to jump in and do the work needing to be done. 

  • Inspires trust and confidence with a wide range of stakeholders at all levels in a diverse and inclusive environment. 

 

Preferred Skills 

 

  • Experience managing complex projects through completion. 

  • Event planning and management experience a plus. 

  • Proficiency with Microsoft Office: Outlook, Excel, Word, PowerPoint, and SharePoint. 

  • [Proficiency in scheduling travel through in-house travel booking system, Navan, is ideal.] 

  • Familiarity with Workday Human Capital Management System. 

  • Experience coordinating the review and processing of invoices. 


Why You'll Love Sprinklr:


We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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About The Company

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

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