Head of Business Operations

3 Weeks ago • 3 Years + • Operations

Job Summary

Job Description

As Head of Business Operations at Sunday, you will build and lead the "Clarity & Impact" unit, a lean operations team focused on project management, prioritization, and ROI-based decision-making. This role involves partnering with leadership to define, track, and evaluate key initiatives across various departments (Product, UA, Monetization, Tech). You'll create dashboards and tools to improve visibility and identify bottlenecks, facilitating quarterly planning and driving a culture of ownership and speed. The ideal candidate has strong experience in startup operations, strategy, or PMO roles, ideally with mobile gaming experience. The role requires strong business acumen, empathy for teams, and a bias for action.
Must have:
  • 3+ years startup operations experience
  • Project management expertise
  • Strong business acumen & ROI focus
  • Ability to simplify complex systems
  • Experience building high-performing teams
Good to have:
  • Mobile gaming experience
  • Experience with operational steering and controlling
Perks:
  • Regular feedback & development program
  • Visa support & relocation bonus
  • Hybrid work setup & flexible hours
  • 30 vacation days & 3 weeks remote work
  • In-house gym & mental health support
  • Central office with great amenities

Job Details

At Sunday, we fuel hybrid-casual games by developing and marketing fun, easy-to-play mobile games that consistently top the charts and generate hundreds of millions of downloads globally. Our talented team of developers, artists, designers, and marketers work together to build games that are easy to jump into but hard to put down, striking the perfect balance between enjoyment and monetization. As proud members of the applike group, our primary focus is on leveraging their cutting-edge advertising technology to deliver smart, player-friendly monetization and contribute to a thriving mobile ecosystem. Supported by Bertelsmann, Europe's largest media company, we are equipped with the resources to push the boundaries of the mobile gaming space. Join us as we continue to shape the future of hybrid-casual gaming.

Your Mission

Build and lead our central “Clarity & Impact” unit - a lean, high-leverage operations team that drives project management, prioritization, and ROI-based decision making across the company.You’ll act as a strategic enabler to leadership and team leads, helping Sunday make faster, smarter, more focused decisions - while creating visibility into what moves the needle and what doesn’t.

What you will do:

  • Set up and lead a central business operations function covering project management, operational steering, and controlling.
  • Partner closely with MDs and leads to define, track, and evaluate top initiatives across Product, UA, Monetization, Tech.
  • Ensure company-wide alignment on priorities, timelines, and expected business impact of ongoing initiatives.
  • Build and maintain lightweight dashboards and tools that create visibility without killing speed.
  • Identify bottlenecks, distractions, or low-impact work - and help teams cut or pivot fast.
  • Facilitate quarterly planning and bet-setting rituals (e.g. Top 3 Bets, Kill Sessions, Weekly Ops Reviews).Drive a culture of ownership, speed, and ROI thinking through clarity and enablement - not bureaucracy.

Who you are:

  • Strong experience in startup operations, strategy, or PMO-type roles (ideally 3+ years).
  • Previous experience in mobile gaming is a strong plus
  • Ability to translate chaos into clarity - and complexity into simple systems.
  • High business acumen and ROI thinking - you care about results more than process.
  • Empathy for builders - you know how to support teams without slowing them down.
  • Bias for action. You get stuff done, and you help others do the same.
  • Experience building small but mighty ops teams is a plus.

Fuel for the Journey: Benefits to Support Your Ambitions

  • Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
  • Easy Arrival to Sunday From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at Sunday in Hamburg? We support every ambition—from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
  • Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
  • Thrive Where You Work: Enjoy the Alster lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
  • Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.

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About The Company

We create and publish extremely engaging and addictive mobile games with smart and player-friendly monetisation. We are on the way to becoming one of the leading mobile publishers and developers. We are generously backed by an investment from Bertelsmann, one of the world's largest media houses. We love building engaging games and apps. If you think you have the right combination of smart and ambitious and want to join us: We’re hiring!

Hamburg, Hamburg, Germany (Hybrid)

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Hamburg, Hamburg, Germany (Hybrid)

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