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IT Generalist Intern

Quebec, Canada (On-site)

IT Generalist Intern

2 Hours ago • Upto 1 Years • Administrative • Undisclosed

About the job

2 skills required for this role

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communication

problem-solving

Job Description

Larian Studios seeks an IT Generalist Intern to provide technical support to developers and designers. Responsibilities include responding to user requests, troubleshooting hardware/software issues, maintaining PCs and laptops, and reporting system problems. The intern will gain valuable experience and improve technical skills in a fast-paced environment. This role requires basic understanding of PC hardware and operating systems, strong customer service, and excellent English communication skills. The ability to work independently and as part of a team is also essential.

Must have:

Troubleshooting hardware/software
PC maintenance & setup
Basic understanding of PC components & OS
Strong customer service skills
Excellent English communication

(Version française ci-dessous)

With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Generalist Intern to join the team. The IT intern will assist in providing technical support to our team of developers and designers and will have the opportunity to develop and improve technical skills.

Responsibilities

- Assist in responding to user requests for service, troubleshooting problems and help develop solutions.

- Provide basic troubleshooting for hardware and software issues

- Assist with maintenance and setup of PCs and laptops

- Assist with identifying and reporting system issues to the IT team

Requirements

- Currently pursuing a degree in computer science, information technology, or a related field

- Basic understanding of PC hardware components and desktop operating systems

- Ability to learn quickly and work effectively in a fast-paced environment

- Strong customer service skills

- Good communication skills in English.*

- Ability to work independently and as part of a team

* Due to the global nature of our operations and the need to engage daily with an international team, fluency in English is essential for this position at Larian.

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Stagiaire Généraliste en Informatique

Maintes fois primé, Larian Studios a amplement démontré sa volonté de proposer des jeux de rôle de très haute qualité. À l'heure où le studio à l'origine de titres comme Baldur's Gate 3 et Divinity: Original Sin 2 se tourne vers de nouveaux projets, nous sommes en quête d'un stagiaire généraliste en informatique. Celui-ci sera amené à fournir un soutien technique à nos équipes de développeurs et de concepteurs, tout en profitant de l'opportunité de développer et améliorer ses propres compétences techniques.

Responsabilités

- Aider à répondre aux demandes de service des utilisateurs, à résoudre leurs problèmes et à développer des solutions.

- Fournir un dépannage de base en cas de problèmes matériels ou logiciels

- Aider à la maintenance et l'installation d'ordinateurs de bureau et de portables

- Aider à identifier et signaler les problèmes système à l'équipe informatique

Profil recherché

- Poursuit actuellement des études supérieures en informatique, dans les technologies de l'information ou dans un domaine lié

- Une compréhension de base des composants matériels des ordinateurs, comme de leurs systèmes d'exploitation

- La capacité d'apprendre rapidement et de travailler dans un environnement au rythme rapide

- D'excellentes compétences d'assistance clientèle

- De bonnes compétences de communication en anglais*

- La capacité de travailler de manière indépendante, comme au sein d'une équipe

* En raison de la portée mondiale de nos opérations et de la nécessité d'interagir quotidiennement avec une équipe internationale, des connaissances professionnelles en anglais sont indispensables pour ce poste chez Larian.

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About The Company

Larian Studios

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In 1996, in a small office in Ghent, Belgium, Larian Studios was born. Since then, our passion to create a world class video games has driven the Divinity series - six games that straddle multiple genres and defy expectations. Our first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, and the recently-released sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards (Including the Bafta for Best Multiplayer Game) and counting! Thanks to the success of these two games, our family has grown to over 400 people around the world, working in our Ghent, Quebec, Dublin, Kuala Lumpur, Guildford and Barcelona studios. Our latest title Baldur's Gate 3 released in 2023 to critical acclaim and is now listed among Metacritic's Must-Play games.