Principal Business System Analyst – Sales / AI

7 Minutes ago • 8 Years + • Business Development

Job Summary

Job Description

NXP Semiconductors is seeking a Principal System Business Analyst to lead an AI-driven initiative, providing Customer 360 insights to the sales team. This role involves bridging complex data sources with actionable sales intelligence, leveraging AI to synthesize information for improved customer understanding and revenue growth. Responsibilities include project management, backlog prioritization, collaborating with various teams, data analysis, developing data mappings, and working with data scientists on AI/ML models. The analyst will also create user stories, conduct UAT, and provide end-user support, requiring strong analytical and communication skills.
Must have:
  • Perform project management tasks.
  • Prioritize development backlog in Agile/SCRUM.
  • Collaborate with Sales, Marketing, IT, Salesforce, and data science teams.
  • Mentor staff members and provide direction.
  • Elicit, analyze, document, and prioritize business requirements.
  • Conduct detailed data analysis.
  • Develop data mappings and transformation rules.
  • Work closely with data scientists.
  • Create user stories, use cases, and process flows.
  • Participate in system design discussions.
  • Conduct user acceptance testing (UAT).
  • Develop training materials and provide support.
  • Stay up-to-date on industry best practices.
  • Proactively identify and resolve issues.
Good to have:
  • Experience in the semiconductor industry
  • Experience in Sales, Marketing, and Supply Chain
  • Experience with Agile methodologies
  • Salesforce certification
  • AI/GenAI certification

Job Details

About the Role:

NXP Semiconductors seeks a highly experienced and motivated Principal System Business Analyst to play a crucial role in our exciting AI-driven initiative to provide comprehensive Customer 360 insights to our sales team. This role will lead other team members to bridge the gap between complex data sources and actionable sales intelligence. You will work on a cutting-edge project leveraging AI to synthesize information from a variety of internal and external sources, empowering our sales force to better understand customer needs and drive revenue growth. This position requires a strong understanding of data analysis, business processes, and AI/ML and GenAI concepts, along with excellent English communication and collaboration skills. Project management skills.

Responsibilities:

  • Perform project management tasks; communicate the current state of the project and its advancement towards objectives.
  • Help prioritize the development backlog in an Agile/SCRUM environment to support the Product Owner.
  • Collaborate with Sales, Marketing, IT, Salesforce, and data science teams to understand business needs and translate them into functional requirements for the AI-driven Customer 360 solution.
  • Mentor fellow staff members and provide direction to drive project success.
  • Elicit, analyze, document, and prioritize business requirements related to customer data, sales processes, and reporting needs.
  • Conduct detailed data analysis to understand the structure, quality, and relationships within complex data sources, including internal systems (e.g., CRM, ERP, Design Win Databases) and external sources (e.g., company websites, SEC Edgar filings).
  • Develop data mappings and transformation rules to integrate data from disparate sources into a unified Customer 360 view.
  • Work closely with data scientists to define data features and ensure data quality for AI/ML model training, RAG database development, and deployment.
  • Create user stories, use cases, and process flows to clearly articulate system functionality and user interactions.
  • Participate in system design discussions and provide input on data architecture and integration strategies.
  • Conduct user acceptance testing (UAT) to validate system functionality and ensure alignment with business requirements.
  • Develop training materials and provide support to end-users on the Customer 360 platform.
  • Stay up-to-date on industry best practices and emerging technologies related to AI, data analytics, and CRM.
  • Proactively identify and resolve issues related to data quality, system performance, and user adoption.

Qualifications and Skills:

  • Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a business field.
  • 8+ years of experience2 as a System Business Analyst, with a proven track record of successfully delivering complex IT projects.
  • Experience working with CRM systems (e.g., Salesforce or ModelN) and Databricks or data warehouse platforms.
  • Deep understanding of data analysis techniques and tools (e.g., SQL, Excel, data visualization tools).
  • Experience in data modeling, data mapping, and data integration.
  • Experience with AI/ML and GenAI/RAG concepts and their application in business solutions is highly desirable.
  • Experience working with large and complex datasets, including structured and unstructured data.
  • Excellent communication, interpersonal, and presentation skills and a proactive self-starter.
  • Ability to work effectively in a cross-functional team environment.
  • Strong analytical and problem-solving skills.
  • Experience in the semiconductor industry or in Sales, Marketing, and Supply Chain is a strong plus.
  • Experience with Agile methodologies is a plus.
  • Salesforce or AI/GenAI certification is highly desirable.

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About The Company

NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. For more information, visit www.nxp.comRead MoreCareer Development OpportunitiesBright Minds. Bright Futures.We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills.Read MoreCommitment At NXP.We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future.

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