Project Manager

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Reports to:
Senior Product Manager, with dotted line to Director of Digital Customer Experience

The Role:

The Exhibitor Manuals Project Manager is responsible for overseeing the planning, execution, and delivery of GECC and IMCC Exhibitor Manuals for the IEMEA Region. This role involves co-ordinating cross-functional teams, ensuring that Manuals are completed on time, to agreed target dates. The Exhibitor Manuals Project Manager will work closely with stakeholders to define target dates, develop detailed plans, and drive the implementation of Exhibitor manual solutions that meet business and Customer needs.

Key Responsibilities

Project Delivery:

• Define scope, goals, and deliverables that align with business objectives and stakeholder expectations.
• Develop comprehensive project plans, including timelines, resource allocation, risk management.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
• Support scope delivery up to the point of UAT and co-ordinates bug fixing to fully accepted products prior to Customer launch
• Developing an expert level of SME knowledge in the overall project delivery that will be used to skill up team to enhance overall team knowledge

Leadership: 

• Develop a culture of collaboration, accountability, and continuous improvement. 
• Encourage a culture of innovation, where contributors are empowered to suggest new ideas and improvements 
• Set the direction for contributors, aligning projects and goals with the broader organizational vision. 

Stakeholder Communication and Engagement:

• Serve as the primary point of contact for stakeholders, providing regular updates on project status, risks, and issues.
• Facilitate stakeholder meetings, presentations, and workshops to ensure alignment and manage expectations.
• Gather feedback and incorporate stakeholder input into project plans and deliverables.

Solution Delivery and Quality Assurance:

• Oversee the design, development, and delivery of IMCC/GECC solutions, ensuring they meet business requirements and adhere to best practices.
• Manage quality assurance processes, including testing, validation, and user acceptance testing, to ensure high-quality deliverables.
• Ensure all project deliverables comply with company standards, policies, and compliance requirements.

Performance Monitoring and Reporting:

• Monitor project performance against key metrics and KPIs, identifying areas for improvement and driving corrective actions.
• Prepare and deliver detailed project reports and dashboards to stakeholders and leadership, highlighting progress, challenges, and successes.
• Implement lessons learned from previous projects to enhance future delivery outcomes.

Governance and Compliance:

• Ensure all IMCC/GECC projects adhere to governance frameworks, security protocols, and regulatory requirements.
• Maintain comprehensive documentation of project plans, processes, and configurations.

• Proven track record of successfully managing mid-scale, projects from initiation to completion.
• Excellent communication, and interpersonal skills with the ability to influence and motivate teams.
• Strong analytical, problem-solving, and organizational skills.
• Experience with Agile and Waterfall project management methodologies an advantage
• Proficiency with project management tools such as JIRA, MS Project, or similar.
• Relevant project management certifications.
• Experience working in a dynamic, fast-paced environment with a focus on delivering business and Customer value.
• Familiarity with additional CRM platforms or tools is an advantage

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com  

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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