Senior Business Service Delivery Consultant

1 Month ago • 5 Years + • Business Analysis

Job Summary

Job Description

The Senior Business Service Delivery Consultant will be a key contact for clients, providing support and solutions for SimCorp Dimension. Responsibilities include analyzing problems, advising on configuration, and cooperating with global teams. The role requires professional expertise to provide timely solutions, maintain client relationships, and optimize system usage. The consultant will act as a coach and mentor, working in a fast-growing environment. This role involves production support and ensuring effective service delivery. The consultant will be responsible for providing solutions and deploying services related to the usage of SimCorp Dimension. The consultant will also need to work on [NA] shift. Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.
Must have:
  • Degree in finance/economics/mathematics/computer science
  • Minimum 5 years’ experience in asset management
  • Experience in operation and support of investment management solutions
  • Good at working on & prioritizing multiple tasks
  • Effective client communication and presentation skills
Perks:
  • Attractive salary and bonus scheme
  • Hybrid workplace model
  • Extra days of vacation
  • Tailored approach to professional development

Job Details

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. 

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. 

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients 

Why this role is important for us:

Service Delivery Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to ensure the effective support and maintenance of SimCorp Dimension and to all aspects of service delivery around SimCorp Dimension.

Service Delivery Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp. They instruct, coach and mentor less experienced consultants.

In this key role you will in NA to provide support & solutions to overcome issues encountered by the customer and to optimise usage of the systems for them. This interesting job offers you a valuable opportunity to increase your knowledge and gain experience on a variety of disciplines. You will find yourself working in a fast-growing environment for an international company with significant growth potential and career opportunities. If you want to contribute to our development in a professional environment - grow with us!

What you will be responsible for

· You will be the key contact for our clients regarding production support and oversee the relationship.

· Establish and maintain a network at several levels at the client incl. management and be regarded as a trusted advisor by the client to promote a mutually beneficial long-term partnership

· Analyse problems and issues which occur in the solutions and the system operations of SimCorp services at clients’ production environment on a wide range of topics with professional expertise to provide convincing and timely solutions to our client within agreed SLAs

· Advise and service our client users professionally on configuration maintenance and enhancement by providing solutions related to the usage of SimCorp services and beyond to ensure that the client uses SimCorp services in an optimal, future-oriented way

· Co-operate closely with other professionals within SimCorp on a global level by way of specialist roles to share knowledge and ensure efficient solutions for the client

· Act as a coach or mentor and review work of others. Guide others regarding general practices and procedures within own field

· You will be required to work on [NA] shift. Weekend/Public Holiday works are required on occasion. Working extended hours might also be required on occasion.

What we value:

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

· A degree in finance/economics/mathematics/computer science. Knowledge in financial issues - theoretical as well as practical

· Minimum 5 years’ experience within asset management, funds management or custodian.

· Experience in the operation and support of front-to-back investment management solutions

· You are good at working on & prioritizing multiple tasks at the same time.

· Forward-thinking, service-minded and a natural drive for problem solving, motivated, committed, result-oriented, and able to thrive when faced with tight deadlines

· Effective client communication and presentation skills including listening skills, and fluency in English (spoken and written)

Benefits : 

Attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work & private life balance: a hybrid workplace model and extra days of vacation. We also practice a tailored approach to professional development to support the direction you want to take

Next steps

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. 

#Li-hybrid

Similar Jobs

Notion - Product Counsel

Notion

San Francisco, California, United States (On-Site)
4 Weeks ago
Go Fund Me - Manager, Commercial Sales

Go Fund Me

(Remote)
1 Month ago
Survay Monkey - Senior Demand Generation Manager

Survay Monkey

Ottawa, Ontario, Canada (Remote)
1 Month ago
Airbyte - Sales Director

Airbyte

San Francisco, California, United States (On-Site)
2 Months ago
Veeam Software - Platform Engineer, SaaS

Veeam Software

Warsaw, Masovian Voivodeship, Poland (Remote)
1 Month ago
Next Level Business Services - Business Objects Architect

Next Level Business Services

Auburn Hills, Michigan, United States (On-Site)
8 Months ago
PhonePe - Business Analytics

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
PwC - Business Continuity Consultant

PwC

San José, San José Province, Costa Rica (On-Site)
1 Year ago
whoop - Business Analytics Manager (Healthcare Product)

whoop

Boston, Massachusetts, United States (On-Site)
2 Months ago
Philips - Business Planning Manager

Philips

Stamford, Connecticut, United States (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Veeam Software - Sales Development Representative

Veeam Software

Costa Rica (On-Site)
2 Months ago
Glean - Technical Support Engineer

Glean

Bengaluru, Karnataka, India (On-Site)
1 Month ago
NCR Voyix - Inventory Revenue Accounting Analyst-II

NCR Voyix

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Coupa - Sr. Technical Program Manager

Coupa

Foster City, California, United States (Hybrid)
2 Weeks ago
Cognite - Front-end Engineer

Cognite

Bengaluru, Karnataka, India (Hybrid)
9 Months ago
Canonical - Software Engineering Director

Canonical

(Remote)
1 Month ago
Granicus - SLED Enterprise Account Executive - State Team - East Region

Granicus

United States (Remote)
1 Month ago
Alpha Sense - Security Operations Manager

Alpha Sense

United States (Remote)
2 Weeks ago
Remote - Customer Care Associate

Remote

United States (Remote)
2 Weeks ago
Sony Pictures Entertainment - Director, Payroll Finance Systems

Sony Pictures Entertainment

Culver City, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Mexico City, Mexico

Thousand Eyes - Technical Account Manager

Thousand Eyes

Mexico City, Mexico (On-Site)
5 Months ago
Philips - Support Analyst

Philips

Huixquilucan De Degollado, State Of Mexico, Mexico (On-Site)
1 Month ago
Marsh McLennan - Junior Executive

Marsh McLennan

Mexico City, Mexico (Hybrid)
2 Weeks ago
Veeam Software - Channel Manager

Veeam Software

Monterrey, Nuevo Leon, Mexico (On-Site)
2 Weeks ago
Zscaler - Account Executive, Majors

Zscaler

Mexico City, Mexico (Remote)
1 Month ago
GoMotive - Regional Sales Manager, Enterprise Mexico

GoMotive

Mexico (Remote)
2 Months ago
PayPal - Specialist, Integration Partner

PayPal

Mexico City, Mexico City, Mexico (Hybrid)
2 Weeks ago
The Orchard - Relationship Management Lead

The Orchard

Mexico City, Mexico (On-Site)
1 Month ago
Netflix - Senior Data Engineer, Commerce Insights and Data Products Engineering

Netflix

Mexico City, Mexico City, Mexico (On-Site)
4 Months ago
Mcdonalds - Software Engineer II - iOS

Mcdonalds

Mexico City, Mexico (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Business Analysis Jobs

Zinnia - Business Solutions Architect

Zinnia

Alpharetta, Georgia, United States (Hybrid)
1 Month ago
Apple - Senior Business Intelligence Engineer

Apple

Sunnyvale, California, United States (On-Site)
4 Weeks ago
Avercareers - Business Process Analyst

Avercareers

Washington, District Of Columbia, United States (Remote)
1 Week ago
luxsoft - Business Analyst with Custody and Settlements

luxsoft

Pune, Maharashtra, India (On-Site)
4 Days ago
Ubisoft - Esports Business Intelligence Specialist

Ubisoft

Paris, Île-de-France, France (Hybrid)
3 Months ago
Simcorp - Senior Business Consultant - Investment Performance & Risk Analytics

Simcorp

Manila, Metro Manila, Philippines (On-Site)
1 Month ago
Visa - Senior Business Consultant

Visa

Atlanta, Georgia, United States (Hybrid)
1 Month ago
Rackspace Technology - Business Consultant - Cloud Engagements

Rackspace Technology

Mexico City, Mexico (Hybrid)
2 Months ago
Milestone - Analytics Business Manager, CIS

Milestone

Breda, North Brabant, Netherlands (Hybrid)
1 Month ago
hogarth - Business Affairs Manager

hogarth

Atlanta, Georgia, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

Noida, Uttar Pradesh, India (Hybrid)

Manila, Metro Manila, Philippines (On-Site)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Kyiv, Kyiv City, Ukraine (Hybrid)

Copenhagen, Denmark (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

View All Jobs

Get notified when new jobs are added by Simcorp

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug