Senior Project Manager
Job Summary
Job Description
The Senior Project Manager is responsible for driving the successful execution of creative projects within Marks, ensuring that timelines, budgets, margin and quality standards are consistently met. The Senior Project Manager manages cross-functional workflows and guides projects from conception to completion. Key responsibilities include project planning and execution, team collaboration, client relationship management, budget & resource management, and process improvement.
Must have:
- Develop and manage project plans including scope, schedules, and budgets.
- Owns all gates, risk and commercial controls to run the projects.
- Track project performance ensuring adherence to timelines and budgets.
- Coordinate cross-functional teams for seamless project execution.
- Maintain clear communication with clients providing updates.
- Monitor project budgets and ensure adherence to financial constraints.
- Continuously improve agency workflows and processes.
7 skills required
Job Details
1. Project Planning & Execution
- Develop and manage detailed project plans, including scope, schedules, budgets, and resource allocation.
- Owns all gates, risk and commercial controls to run the projects they are accountable for, for best utilisation, workflows, and delivery.
- Own and track margins and optimisation solutions for the projects they are accountable for, ultimately delivering to the target VCM
- Define project milestones and deliverables, ensuring alignment with client goals and agency standards.
- Track project performance in partnership with the PMO, ensuring adherence to timelines, budgets, and resource allocation.
- Collaborate closely with the PMO to ensure projects align with organizational goals and governance standards.
- Maintain data integrity within project management tools like Workfront, ensuring accurate reporting and alignment with organizational objectives.
- Coordinate cross-functional teams, including designers, strategists, copywriters, and production, to ensure seamless project execution.
- Act as the central point of contact for project-related queries and updates.
- Support team members by removing roadblocks and facilitating effective communication.
3. Client Relationship Management
- Maintain clear, proactive communication with clients, providing updates on timelines, deliverables, and any potential risks.
- Manage client expectations, ensuring alignment with project objectives and agency capabilities.
- Collaborate with account managers to identify upsell opportunities and strengthen client relationships.
4. Budget & Resource Management
- Monitor project budgets and ensure adherence to financial constraints.
- Track resource allocation, flagging potential bottlenecks or capacity issues.
- Maintain data integrity within project management tools like Workfront, ensuring accurate reporting and alignment with organizational
objectives. - Drive continuous improvement by integrating PMO processes with day to day project execution and facilitating clear communication across
teams. - Monitor project progress, ensuring deliverables meet quality standards and deadlines.
- Manage project budgets, track expenses, and oversee resource allocation in collaboration with Ops.
- Mitigate risks by identifying potential issues and implementing proactive solutions.
- Monitor and report on project health to Portfolio Leads and Ops
- Continuously improve agency workflows, tools, and processes to enhance efficiency and scalability.
- Stay updated on industry trends, tools, and best practices to keep the agency competitive.
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About The Company
Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently. As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600+ people across 12 studios and 8 countries.
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