Account Director

1 Month ago • 8-12 Years • Account Management

Job Summary

Job Description

We are a next-generation brand and design agency seeking an Account Director to join our Client Services team. You will act as the client's voice, identifying and shaping their business, brand, and personal needs into actionable briefs. This role involves working with an award-winning team and a prestigious EMEA client to develop global brands. You will strengthen client relationships at the highest level, acting as a strategic design and brand consultant. Responsibilities include setting high standards for briefs, project plans, and client presentations, managing financial procedures, and partnering with the Client Service Director to establish profitable business plans. You will also create a high-performing Client Services Team by seeking and acting on feedback.
Must have:
  • 8-12 years in Brand/Design agency Client Services
  • Understanding of HR and Financial best practice
  • Degree in Marketing, Advertising, Design or related field
  • Excellent brand development and strategic design knowledge
  • Strong team leadership and influencing skills
  • Understanding of design, artwork, print, and manufacturing
  • Commercial drive and focus
Good to have:
  • Knowledge of brand life-cycle
Perks:
  • 25 days holiday per annum + additional 'Me Day'
  • Flexible working during summer hours
  • Pension Scheme
  • Voluntary SGS Europe Group Healthcare Scheme
  • Life Assurance
  • Healthcare Digital GP Service
  • Holiday purchase scheme
  • Health Assured Employee Assistance Programme
  • City Bike Scheme (London only)
  • Employee referral program

Job Details

We’re the next generation brand and design agency: boutique in mindset, entrepreneurial in spirit, global in scale. Worldwide, we’re over 500 divergent talents, across 18 locations, united in a seamless end-to-end methodology with our parent company, sgsco. Our focus is on ‘adaptive’ delivery, the fuel that powers our clients to move fast, move forward and move confidently.

We are currently seeking an Account Director to join our Client Services team. Client Services are the voice of the client within Marks. You will help our client to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.

In this role, you will have opportunity to work with an award winning team, and with our most prestigious and largest EMEA client, working directly with them and our team to shape and build ‘jewel in the crown’ brands globally.

Ideally, you will be an established Client Services leader, and use your knowledge of brand development and strategic design processes to add richness and value to every conversation and touchpoint.

This is a hybrid working role, and we are happy for the successful candidate to be based at either our Birmingham or London office.

 

 

In this role you will:

  • Strengthen client relationships at the highest level, understanding their business plans and marketing challenges now and in the future –understanding the role Marks and sgsco can play, identifying and selling our services against our end-to-end capability.
  • Act as a strategic design and brand consultant, drawing upon your considerable design and brand experience to inspire, add insight and best practice to every touchpoint
  • Set the highest standard for yourself and the agency across: quality of brief, clarity of project plans, crafting engaging client presentations and robust project proposals
  • Follow financial procedure. Own the accuracy of our forecast, sales tracker, accrual data
  • Partner with the Client Service Director to establish profitable, realistic business plans, set achievable targets, ensure Marks delivers against its competitive pricing proposition
  • Create a high-performing Client Services Team, seeking feedback and acting accordingly

 

You will have:

  • 8-12 years experience within a Brand or Design/Packaging agency, in Client Service roles
  • Understanding of HR and Financial best practice
  • A degree or equivalent, in Marketing, Advertising, Design or related field
  • Excellent brand development, life-cycle and strategic design process knowledge
  • Strong team leadership, coaching mindset and influencing skills
  • Strong understanding of design, artwork, print and manufacturing processes
  • Commercial drive and focus

 

 

We will offer:

  • 25 days holiday per annum + additional 'Me Day'
  • Flexible working during summer hours
  • Pension Scheme
  • Voluntary SGS Europe Group Healthcare Scheme
  • Life Assurance
  • Healthcare Digital GP Service
  • Holiday purchase scheme
  • Health Assured Employee Assistance Programme
  • City Bike Scheme (London only)
  • Employee referral program

 

 

And of course, it goes without saying that we are committed to Diversity, Inclusion and Belonging, therefore welcome and encourage applications from all. Marks prides itself on a truly inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and sense of belonging.

#LI-SS1

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About The Company

Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently. As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600+ people across 12 studios and 8 countries.

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