Senior Project Manager

3 Weeks ago • 5 Years + • Product Management

Job Summary

Job Description

As a (Senior) Project Manager, you will be responsible for planning, reporting, and delivering projects to clients. Reporting to the Director of European Project Management, you'll build relationships with clients and team leads, establishing KPIs, schedules, and managing project risks. You'll work independently, taking full ownership of projects, anticipating client needs, and ensuring projects stay within budget. Key responsibilities include managing client projects, communicating risks, implementing business processes, identifying improvements, providing mentorship, overseeing team performance, managing project margins, adhering to HR policies, and ensuring accurate worktime tracking. You will also manage assigned Project Gross Margins, and determine candidates for promotion and salary increases. You'll need to take appropriate action based on negative trends identified in CSAT Surveys and adhere to company security procedures.
Must have:
  • 5+ years Project Management experience
  • Financial management proficiency
  • Data analysis and KPI expertise
  • Client relationship management
  • Risk management and mitigation
  • Team mentorship and performance management
Perks:
  • Competitive salary
  • Medical healthcare package
  • Multisport card
  • Hybrid work model
  • Growth possibilities
  • Friendly work environment

Job Details

Description

As a Project Manager/Senior Project Manager, you’ll be responsible for planning, reporting on, and delivering projects to our clients. Reporting to the Director of European Project Management, you’ll be required to build outstanding relationships with both your clients and team leads, establishing KPI’s, schedules, and managing & mitigating risks for your teams and projects. 

You’ll be required to work independently, with little input or guidance from management; taking full ownership and responsibility of your clients and projects, think critically about the needs and desires of your client and teams and proactively addressing their needs; all whilst ensuring your projects stay within budget and expected profitability. 

Key Responsibilities 

  • Assume full operational ownership of assigned clients and drive their projects to success
  • Proactively anticipate client requirements and meet them whenever appropriate
  • Manage and Communicate Risks and Issues using established processes, ensuring business is informed and appropriately risk ready
  • Ensure core business process and strategies are implemented as accurately as possible
  • Take appropriate action and devise improvement strategies on assigned projects 
  • Take ownership of assigned internal & external KPI’s are being achieved
  • Identify improvements and escalate issues related to internal or external test strategy and processes to QA Managers
  • Provide Mentorship to teams, ensuring growth and personal development of assigned structures
  • Oversee and manage performance of assigned structure(s)
  • Ensure HR policies and guidelines are being met and adhered to
  • Ensure worktime tracking of assigned team members is correct and adjust any errors as necessary
  • Providing mentorship and support to assigned team members, ensuring defined goals and areas of improvement are appropriately communicated
  • Manage assigned Project Gross Margins, ensuring team distribution and staff allocation remains within budget
  • Determining candidates for promotion and salary increases, ensuring increases stay within financial targets
  • Take appropriate action based on negative trends identified in CSAT Surveys
  • Adhere to company security procedures and escalate perceived breaches to supervisor

Requirements

  • Demonstrated track record of at least 5 years in Project Management in a similar position 
  • Proficiency in managing financial aspects including tracking costs and analyzing financial data
  • Thorough understanding of financial principles, encompassing revenue, margins, and related considerations
  • Proficient in utilizing metrics and data to substantiate requests and decisions
  • Demonstrated enthusiasm for data, KPIs, and metrics
  • Ability to articulate rationale and justification for proposals effectively
  • Aptitude in resolving client inquiries adeptly and diplomatically
  • Strong capability to manage multiple tasks efficiently under pressure and within specified deadlines
  • Skilled in developing client-facing presentations
  • Proficiency in recognizing opportunities for upselling additional services or identifying new projects
  • Proven ability to foster and nurture relationships with both prospective and existing clients
  • Competency in standard business software applications, such as Microsoft Office suite
  • Self-reliant in time management with a willingness to work flexible hours as needed
  • Capable of representing company interests professionally in various settings
  • Outstanding written and verbal communication skills in English

Benefits

  • Competitive salary based on experience
  • Medical healthcare package and Multisport card
  • Hybrid work model
  • International and multicultural environment
  • Independence and growth possibilities
  • Friendly and open-minded teams
  • Informal and casual environment, far from corporate standards

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About The Company

Leaders in Quality Assurance, Localization Services, Player Support, Compliance, and Certification, Testronic offers end-to-end Testing and QA solutions for the games industry. We're hiring! Visit our Careers page for all our open positions: https://careers.testroniclabs.com/. 

Testronic’s high standards have been protecting our clients and safeguarding the consumer experience since 1998. We ensure that our clients efficiently and securely deliver the highest quality consumer deliverables. Quality Matters to us. It has for 25 years. 

If you're looking for Testronic Film & TV, it is now known as Giant Worldwide (https://www.linkedin.com/company/giantww/mycompany/)

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