Solutions Engineer

3 Days ago • 5 Years + • Business Development

Job Summary

Job Description

This Solutions Engineer role in New South Wales, Australia (remote), requires a blend of technical expertise and sales consulting skills. You'll provide pre-sales support, design solutions, and ensure successful VMS implementations across various industries. Responsibilities include pre-sales consultation, supporting tenders and RFPs, delivering demos and training, acting as a technical advisor, collaborating with the sales team, staying updated on VMS developments, and maintaining customer records. The ideal candidate possesses a degree in IT or a related field, 5+ years of B2B pre-sales/technical consulting experience, and hands-on knowledge of IP networks, Microsoft Windows, and VMS platforms (Milestone XProtect a plus). Excellent communication and problem-solving skills are essential.
Must have:
  • Degree in IT or related field
  • 5+ years B2B pre-sales experience
  • IP networks, Windows, VMS knowledge
  • Excellent communication skills
  • Problem-solving skills
Good to have:
  • Milestone XProtect experience
  • CompTIA, Cisco, or Microsoft certifications
  • Security systems, cameras, or IoT experience

Job Details

Job Description

We’re on the lookout for a Solution Engineer who is part tech expert, part sales consultant, and all about creating exceptional customer experiences. You'll work closely with our Sales team and channel partners across ANZ to provide pre-sales technical expertise, guide complex solution design, and ensure the success of VMS implementations in a wide range of industries—from airports to retail chains.

 

You’ll enjoy a hands-on, client-facing role where your insights and technical know-how will drive business outcomes, innovation, and long-term customer relationships.

 

Whether you’re onsite conducting a demo, solving a problem, or advising on the best system design for a multi-site installation, you’ll be our customers’ go-to expert.

 

Must have full working rights in Sydney of Australia. 

 

Key Responsibilities:

  • Provide expert pre-sales consultation and support to customers, resellers, and distributors in ANZ.
  • Support video surveillance tenders, RFPs, and project scoping with technical inputs and solution architecture.
  • Deliver live demonstrations, technical presentations, and hands-on training sessions to partners and prospects.
  • Act as a technical advisor in meetings, trade shows, exhibitions, and customer events.
  • Collaborate closely with the Sales team to deliver best-in-class technical guidance throughout the sales cycle.
  • Stay up to date with the latest VMS developments and proactively share knowledge with the team.
  • Maintain detailed customer records and interactions via Salesforce CRM.

 

You’ll Thrive in This Role if You Have:

  • A degree in Information Technology, Computer Engineering, or related field.
  • 5 years of experience working in B2B technology pre-sales or technical consulting.
  • Hands-on knowledge of IP networks, Microsoft Windows environments, and VMS platforms (Milestone XProtect experience is a plus).
  • Industry certifications such as CompTIA Network+, Cisco CCNA, or Microsoft MCSE.
  • Excellent communication skills, with the ability to translate complex technical ideas for non-technical audiences.
  • A proactive, customer-first mindset and a love for solving challenges.
  • Strong organisational skills and the ability to manage competing priorities.

 

Bonus Points if You Also Have:

  • Prior exposure to security systems, cameras, or IoT technologies.
  • A curious mindset and a passion for lifelong learning.

 

Ready to Make an Impact?

If you’re excited by technology, thrive in a fast-paced environment, and want to be part of a purpose-driven global team—we want to hear from you.

Similar Jobs

Wrike - Account Development Manager - German

Wrike

Nicosia, Nicosia, Cyprus (Hybrid)
1 Day ago
Temporal Technologies - Business / Sales Development Representative

Temporal Technologies

(Remote)
8 Hours ago
Beghou Consulting - Lead Digital Marketing Analyst

Beghou Consulting

Pune, Maharashtra, India (On-Site)
6 Months ago
Axon - Quote-to-Cash Transactions Compliance Manager

Axon

Scottsdale, Arizona, United States (On-Site)
8 Hours ago
Zscaler - SDR Campaigns Manager

Zscaler

Sydney, New South Wales, Australia (Hybrid)
8 Hours ago
Google - Field Sales Representative, Telco Sector

Google

Lombardy, Italy (On-Site)
2 Weeks ago
Google - Video Solutions Expert, gTech Ads Solutions

Google

São Paulo, State Of São Paulo, Brazil (On-Site)
2 Weeks ago
ByteDance - Strategic Partnership Manager, Philippines - Global Payment

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
2 Weeks ago
Quickspin - Sales Director

Quickspin

Malta (Hybrid)
4 Months ago
Keywords Studios - Senior Business Development Manager

Keywords Studios

Romania (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canonical - Partner Sales Manager

Canonical

(Remote)
9 Hours ago
Dialpad AI - Client Account Executive, Commercial

Dialpad AI

Austin, Texas, United States (Hybrid)
20 Hours ago
Salesforce - Technical Architect - MuleSoft

Salesforce

Tokyo, Japan (Remote)
4 Months ago
Canva - Revenue Operations Lead

Canva

Seattle, Washington, United States (Remote)
2 Months ago
Salesforce - Distributed Systems Software Engineer - Public Cloud (Senior/Lead/Principal)

Salesforce

San Francisco, California, United States (On-Site)
7 Months ago
Addepar - Sr. Portfolio Data Operations Analyst

Addepar

Pune, Maharashtra, India (On-Site)
1 Day ago
Salesforce - Business Development Representative - German Speaking Markets

Salesforce

Dublin, County Dublin, Ireland (On-Site)
6 Months ago
Gigamon - Territory Account Manager

Gigamon

Birmingham, Alabama, United States (On-Site)
1 Month ago
Axon - Manager, Go-to-Market Readiness

Axon

Seattle, Washington, United States (On-Site)
8 Hours ago

Get notifed when new similar jobs are uploaded

Jobs in New South Wales, Australia

Canva - Brand Designer Internship 2025/26 - ANZ

Canva

Sydney, New South Wales, Australia (Remote)
3 Weeks ago
Sonar Source - Enterprise Account Executive - Melbourne

Sonar Source

Melbourne, Victoria, Australia (On-Site)
5 Months ago
Netflix - FX Artist

Netflix

Sydney, New South Wales, Australia (Hybrid)
2 Weeks ago
IMC - Machine Learning Engineer

IMC

Sydney, New South Wales, Australia (On-Site)
23 Hours ago
Netflix - Animator

Netflix

Sydney, New South Wales, Australia (Hybrid)
2 Months ago
Aristocrat Gaming - Group Financial Accountant

Aristocrat Gaming

North Ryde, New South Wales, Australia (Hybrid)
2 Months ago
Canva - Senior Fullstack Engineer - Editing Experience

Canva

Adelaide, South Australia, Australia (Remote)
2 Weeks ago
Canva - Senior Platform Product Manager - Cloud Platform

Canva

Sydney, New South Wales, Australia (Hybrid)
3 Months ago
Easygo - Sportsbook Manager

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
Nine - Senior Android Engineer

Nine

North Sydney, New South Wales, Australia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Modulate - Solutions Engineer

Modulate

Somerville, Massachusetts, United States (Hybrid)
1 Month ago
Google - Strategy and Operations Manager, Performance

Google

Tokyo, Japan (On-Site)
2 Days ago
Google - Account Executive, Google Cloud

Google

Munich, Bavaria, Germany (On-Site)
2 Days ago
Google - Account Strategist, Mid-Market Sales

Google

Ann Arbor, Michigan, United States (On-Site)
1 Week ago
Onward Search - Inside Sales Representative

Onward Search

Cranbury, New Jersey, United States (On-Site)
2 Weeks ago
Google - Account Strategist, Mid-Market Sales

Google

Guangdong Province, China (On-Site)
2 Days ago
Google - Account Strategist, Accelerated Growth

Google

Dublin, County Dublin, Ireland (On-Site)
2 Days ago
Sonar Source - VP, Japan

Sonar Source

Japan (Remote)
1 Week ago
Samsung Semiconductor - Senior Manager, Memory Sales AI

Samsung Semiconductor

San Jose, California, United States (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We are driven by passion and the ambition to grow and give our players a unique experience. With excellent organisation, careers paths, training, smart working, benefits and company parties, at Milestone you can combine professional growth, personal wealth and lots of fun!

Sofia, Sofia City Province, Bulgaria (Hybrid)

Milan, Lombardy, Italy (Hybrid)

Milan, Lombardy, Italy (Hybrid)

United States (Remote)

New South Wales, Australia (Remote)

Sofia, Sofia City Province, Bulgaria (Hybrid)

Copenhagen, Denmark (Hybrid)

Sofia, Sofia City Province, Bulgaria (Hybrid)

United States (Remote)

Portland, Oregon, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Milestone

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug