Staff Product Designer, GenAI Operator Group

About Scale

At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.

About our Operator Group team

Generating high-quality data is the core problem our business solves. Our goal is to make the production and delivery of high-quality data a seamless and efficient process for operators and customers. Our Operator Group is building customer and operator-specific infrastructure to deliver high quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model building organizations in the space. 

Responsibilities:

• Lead the end-to-end design process to improve the operator experience, collaborating closely with cross-functional partners
• Understand operator needs and creatively solve their pain points
• Bring clarity to the complex problem space throughout the design process
• Design, refine, and ship high-quality design
• Be able to justify design decisions based on user feedback and insights
• Make appropriate tradeoffs between short term and long term goals, informed by business needs
• Adopt and expand our design system to achieve consistent style and quality standards across products

Requirements:

• 8+ years of relevant experience
• Track record of shipping high quality products and features at scale
• Excellent problem-solving skills in a very fast-paced environment
• High level of proficiency in Figma and other design tools, with ability to choose the right tool for communicating your thought process
• Desire to influence the design process and culture within and outside the product design team

Nice to have:

• Understanding of the AI and LLM space
• Experience in contributing to design systems
• Experience in conducting user interviews to gather user feedback and insights