Staff Program Manager, Data

San Diego, CA

Come join Sony Interactive Entertainment as a Staff Technical Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs and projects from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery.

How you’ll lead:

• Leading and managing multiple complex data-related projects and initiatives, often across various teams and departments, to achieve strategic organizational goals

• Drive program roadmap, strategic decision making and delivery plan for large cross-functional team across all phases of planning from concept to in-market launch

• Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success

• Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership

• Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints

• Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs

• Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements

What you’ll bring:

• 10+ years of experience working in a program/project management capacity for large-scale business systems and/or complex software development initiatives from kick-off to market delivery

• Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs

• Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans

• Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively

• Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution

• Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team

• Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations

• Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks

• Experience in mentoring junior team member and contributing to the continued improvement of the program management organization

• Ideal candidate possess a strong understanding of data technologies and platforms, data integration tools, data analytics tools, machine learning|AI and other relevant technologies. 

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