Support Operations Intern

3 Hours ago • All levels • $16 PA - $16 PA

Job Summary

Job Description

This is a 12-week pilot internship program. Interns will rotate through customer-facing departments like Player Support, Risk & Payments, Responsible Gaming, and VIP Support. They will gain practical experience, contribute to projects, and develop skills. High-performing interns may be considered for full-time opportunities. The company offers industry exposure, hands-on experience, professional growth through workshops and mentorship, project involvement, and a potential career pathway. Rush Street Interactive is a rapidly growing company in an emerging industry.
Must have:
  • Strong communication and organizational skills
  • Excitement to learn how different business parts work
  • Commitment to 20–30 hours per week in a hybrid setting
  • Professional, proactive, and collaborative behavior
  • Comfortable working independently and asking questions
Perks:
  • Discretionary annual company bonus (Eligibility Varies by Role)
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Paid Time Off (Eligibility Varies by Role)
  • Employee Assistance Program (EAP)

Job Details

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Ready to take the first step in your professional journey? Rush Street Interactive (RSI), a leader in the fast-growing iGaming industry, is launching a 12-week pilot internship program designed to give students and early-career professionals real-world, cross-functional experience.

As an RSI Intern, you will rotate through several customer-facing departments—including Player Support, Risk & Payments, Responsible Gaming, and VIP Support—gaining valuable exposure to key business functions. You’ll work closely with experienced mentors, contribute to impactful projects, and develop the skills you’ll need to launch your career in a dynamic, tech-driven industry.

This is more than just an internship—it’s an opportunity to learn, grow, and explore a potential future at RSI.

What You'll Gain:

  • Industry Exposure: Learn how a leading iGaming company operates in a highly regulated and rapidly evolving space.
  • Hands-On Experience: Get practical training in customer operations, fraud prevention, responsible gaming, and more.
  • Professional Growth: Take part in workshops, mentorship check-ins, and receive real-time feedback to help you grow.
  • Project Involvement: Contribute to real business initiatives—like responsible gaming campaigns or fraud analysis.
  • Career Pathway: High-performing interns may be considered for full-time opportunities at RSI after the program.

What You'll Bring:

We’re seeking curious, motivated individuals who are eager to explore a career in tech, gaming, customer service, or business operations. You might be a great fit if you:

  • Have strong communication and organizational skills
  • Are excited to learn how different parts of a business work together
  • Can commit to 20–30 hours per week in a hybrid setting
  • Are professional, proactive, and collaborative
  • Are comfortable working independently and asking questions

No previous iGaming experience required—just bring your enthusiasm and willingness to learn! #LI-HYBRID

This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility: Open to candidates across the US (except California, Washington, Maryland, and New York).
Benefits:
  • Discretionary annual company bonus (Eligibility Varies by Role) 
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Paid Time Off (Eligibility Varies by Role)
  • Employee Assistance Program (EAP)

Pay Range

$16 - $16 USD

What Makes Us Great:
  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

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About The Company

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable.

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