Temporary Immigration Legal Services Administrative (Part-time)

• Facilitate in-person and telephone intake of new and existing clients
• Answer and screen all incoming phone calls for the DuPage office and direct appropriately
• Manage/direct outgoing and incoming mail for ILS staff 
• Provide additional administrative support to ILS Legal Representatives as needed

• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document 
• Cross-cultural experience including cross-cultural communication skills 
• Ability to handle a large call volume
• Excellent problem-solving skills and flexibility to work in a frequently changing environment
• Strong attention to detail and organizational skills 
• Strong self-starter skills and a desire to learn and grow
• Spanish/English fluency required
• Flexibility to keep updated on changes to programs
• Priority is given to applicants willing to make a multi-year commitment

• Ability to translate documents from Spanish to English and English to Spanish 
• Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
• Adaptability in the midst of constant change
• Committed to welcome the immigrant community, the general public, and other staff  •Highly organized and a willingness to multitask
• Proficiency with Microsoft Outlook, Word & Excel 
• Associates degree preferred

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.