About the job
About the job
Job Overview:
As the Salesforce Capability / CoE Lead, you will play a pivotal role in driving digital transformation within our organization. You’ll be responsible for establishing and managing the Salesforce Capability / CoE, ensuring alignment with business goals, optimizing technology utilization, and fostering innovation. Your expertise will guide successful Salesforce implementations, enhance user experiences, and maximize the value derived from technology.
Key Responsibilities:
Strategic Leadership:
- Define the vision, mission, and strategic objectives.
- Collaborate with senior management to align Capability / CoE initiatives with overall business priorities.
- Champion best practices, governance, and change management strategies.
- Engage with implementation partners, success management teams, and external consultants.
- Facilitate cohesion among different stakeholders to ensure seamless execution of projects.
- Clearly define roles and responsibilities for each stakeholder involved in Salesforce initiatives.
- Establish standardized processes, tools, and frameworks for Salesforce projects.
- Drive adoption of new ways of working and foster a culture of innovation.
- Create and mantain a “Knowledge Management Portal” for any CoE assets like POCs, First Call Deck, RFPs, Offers, Solutions, Whitepapers, Tools, Blogs, code assets, etc.
- Define estimation models
- Identify skill gaps within the organization and address them through training and hiring.
- Build a high-performing CoE team capable of driving successful digital initiatives.
- Mentor team members and foster continuous learning.
- Solution Support to build industry and technology solutions
- Act as a bridge between technical teams, business units, and leadership.
- Communicate project updates, milestones, and achievements effectively.
- Promote collaboration and knowledge sharing across departments.
- Collaborate with Product Vendor/partner for enablement, co-solution, etc.
- Collaborate and support Pre Sales, Proposal Presentation, etc.
- Talent planning and skilling
- Number of certifications
- % Utilization
- Number of RFP support
- Total No. of Delivery Assets / Qtr (Offers / Solutions / Whitepapers / Tools / Blogs, etc)
- Profitable Growth
- At least 12 years of Salesforce experience
- At least 6 years of hands-on experience (implementation roll out) in the relevant areas
- Certification in 1 or more relevant areas
- Strong understanding of Salesforce architecture, best practices, and integration methodologies.
- Excellent communication, leadership and stakeholder (customers, partners, vendors, cross functional teams, Wipro eco system) management skills.
- Fast track career growth
- Steppingstone for the EA leadership roles
- High visibility in Salesforce and Wipro eco system
- Recognition on various forums through multiple channels
About The Company
Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Karnataka, India (On-Site)
Karnataka, India (On-Site)
Karnataka, India (On-Site)
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