Content Designer
Job Summary
Job Description
LegalZoom is seeking a Content Designer to enhance customer experience across their web and product touchpoints. This role blends UX writing and marketing copy, focusing on clarity and persuasion to make legal services approachable. The designer will craft messaging for webpages, flows, and emails, transforming complex legal jargon into understandable language. They will collaborate with product marketers, designers, and product managers to solve customer problems and ensure consistent messaging across all channels. The ideal candidate is empathetic, strategic, and user-focused, aiming to build trust and confidence in LegalZoom's offerings.
Must have:
- 5 years of experience in UX writing/content design/copywriting
- Portfolio demonstrating clarity and strategic thinking
- Familiarity with Google Docs and Figma
- Collaborative spirit and growth mindset
Good to have:
- Experience with onboarding, purchase, or service flows
7 skills required
Job Details
Description
About LegalZoom
LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 20 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you’re ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can’t wait to meet you.
Where we work
We believe work should work for you. LegalZoom supports a remote-friendly environment that gives employees flexibility and balance. Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.
We believe work should work for you. LegalZoom supports a remote-friendly environment that gives employees flexibility and balance. Our Austin, Beaverton, Frisco, Los Angeles Metro, and San Francisco Bay Area offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.
Overview
LegalZoom’s Brand & Creative team is looking for a Content Designer to help shape how customers experience our web and product touchpoints—from the first visit to onboarding and beyond. This role is ideal for someone who sits at the intersection of UX writing and marketing copy—fluent in both clarity and persuasion, with a sharp instinct for commerce-driven journeys. You’ll write with empathy, clarity, and purpose—making legal services feel simple, supportive, and trustworthy.
This role is perfect for a content designer with around 5 years of experience who’s excited to grow their impact and collaborate across UX, marketing, and product. You'll bring thoughtful messaging to life across webpages, flows, email touchpoints that help people make big decisions with confidence.
You will
- Partner closely with product marketers, product designers, visual designers, product managers, lifecycle marketers, legal, and research to solve real problems for people as they navigate our products and services for solutions that meet their needs.
- Demonstrate a deep understanding of our products, the customers shopping for them, the competitive landscape, as well as market trends to shape copy.
- Write clear, concise, engaging content and turn complex legal jargon into language that any customer can understand.
- Write and optimize webpages, onboarding, purchase, and product flows, emails, sales collateral, and sales scripts, blending clarity with persuasive storytelling.
- Craft emotionally resonant copy that taps into real human needs and clearly connects those moments to how our products can help.
- Help evolve and maintain our content and voice guidelines across web and product.
- Partner with the broader brand and content teams to ensure consistency in messaging across the customer journey
- Balance multiple projects and adapt to shifting priorities with a calm, collaborative approach.
You have
- Around 5 years of experience in UX writing, content design, or marketing copywriting—especially for web or digital services.
- A portfolio that shows you can write clearly, think strategically, and advocate for the user.
- Experience writing for onboarding, purchase, or service flows is a strong plus.
- Comfort working in tools like Google Docs and Figma
- A growth mindset, curiosity, and eagerness to test ideas and learn from feedback.
- A collaborative spirit—you know great experiences come from teamwork.
LegalZoom is a remote-first company and the national range for this role is $84,400 - 112,500. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.
● Medical, Dental, Vision Insurance
● 401k, With Matching Contributions
● Paid Time Off
● Health Savings Account (HSA)
● Flexible Spending Account (FSA)
● Short-Term/Long-Term Disability Insurance
● Plus other wellness benefits to include:
○ Fertility
○ Mental Health
○ One Medical
○ Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.
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