Data Center Operations Manager, Global Server Operations

1 Month ago • 8 Years + • Operations

Job Summary

Job Description

As a Data Center Operations Manager at Google, you'll manage a team of Data Center Technicians overseeing server hardware installation, configuration, testing, troubleshooting, and maintenance. This includes server software, network components (routers, switches), and complex installations. You'll lead projects, develop contingency plans, and address data center initiatives (data security, machine maintenance, networking). You'll identify trends, drive improvements, act as escalation point of contact for data center sites, and collaborate with partners on strategy and process changes. Managing projects to budget and timeline is crucial. Fluency in English and French is required.
Must have:
  • 8+ years in computing infrastructure
  • 3+ years managing technical teams
  • Fluent in English and French
  • Data center experience
  • Manage data center operations
  • Lead and resolve problems
Good to have:
  • Experience with Linux/Unix
  • Strategic initiative execution
  • EHS initiative leadership
  • Up to 30% travel

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
  • 3 years of experience managing technical teams, vendor or agreement management and delivery.
  • Ability to communicate in English and French fluently, to support client relationship management in this region.

Preferred qualifications:

  • Experience working in data center environments, including building and operating large-scale infrastructure, network and compute architecture and life cycle, and Linux/Unix system administration.
  • Experience initiating and executing strategic initiatives in a global environment.
  • Ability to lead and improve Environmental Health and Safety initiatives.
  • Ability to travel up to 30% of the time as needed.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partners (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You will manage projects to budget, timeline, and resourcing needs.The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

  • Oversee the day-to-day management of teams within data center operations.
  • Communicate priorities and facilitate hand off of operations to the following shift leads.
  • Work together to identify and resolve problems and create solutions for our global computing and network architecture.
  • Manage the implementation of projects within the team.
  • Ensure data center-related priorities are consistent with company objectives.

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