Sales Executive

1 Month ago • 2 Years + • Sales

Job Summary

Job Description

Join a hotel within the Accor network, a group comprising over 45 brands and numerous hospitality destinations. Accor values its employees and offers opportunities for development and advancement. This role emphasizes creating positive and memorable impacts through every action. The Sales Executive will maintain comprehensive knowledge of hotel features, services, hours of operation, function spaces, entertainment, menus, and safety guidelines. Responsibilities include up-selling hotel facilities to maximize revenue, coordinating group arrangements, arranging site inspections, assisting clients with program planning, communicating client needs to relevant departments, handling client complaints effectively, and preparing post-conference reports. The role also involves managing group bookings in the system, maintaining records, and fostering positive client relations.
Must have:
  • Minimum 2 years of sales experience
  • Proven track record of success
  • Excellent communication skills
  • Excellent organizational skills
  • Results-oriented mindset
  • Ability to meet sales targets
  • Strong teamwork
  • Adaptability in a dynamic environment
Perks:
  • Opportunities for development and advancement
  • Inclusive company culture
  • Support for growth and learning

Job Details

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

  • Maintain complete knowledge of the following (to include but not limited to):
    • All hotel features / services, hours of operation
    • Hotel function space, entertainment options, menus and floral decoration options
    • Hotel safety guidelines and evacuation plan
    • Scheduled daily group activities
  • Up-sell and promote hotel’s facilities and services  at every available opportunity in order to maximize sales revenue
  • Coordinate all group arrangements
  • Arrange site inspections for potential clients
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
  • Promote positive relations with clients and attend to all requests expediently and courteously

Qualifications

  • Minimum of 2 years of experience in sales with a proven track record of success
  • Excellent communication & organizational skills
  • Results-oriented mindset with ability to meet and exceed sales targets
  • Strong teamwork and adaptability in a dynamic environment

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS   

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