Scrum Master

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About PrintIQ:

PrintIQ is a seamless, end-to-end estimating, ordering and production system, encompassing everything needed to scale your business. It will allow you to do more of what makes sense for your operation, without the need for workarounds, saving both time and money.

An MIS shouldn’t just empower your business, it should help you develop your brand and identify new revenue streams with intelligent integration. Our universal solution across print, combined with the industry knowledge of our team, will guide you along the path to an efficient digital transformation.

 Position Overview:

We are seeking a highly motivated and experienced Scrum Master to join our Product and Development team. As a Scrum Master, you will play a critical role in driving the adoption and successful implementation of Agile principles and the Scrum framework. You will be a servant leader, coach, and facilitator, working closely with the team, product owners, and stakeholders to ensure the delivery of high-quality products. You will be a key player in our transformation, helping us to shorten development cycles, accelerate innovation, modernize our technology stack, and establish stronger customer relationships.

Location: Wellington, New Zealand (Hybrid – 3 days/week onsite)

Full-Time | Individual Contributor

No visa sponsorship; valid work authorization required

The Opportunity

We are seeking a Scrum Master to lead and coach our talented development and product teams in the transition from a Waterfall to Agile methodology. This is a pivotal new role where you will introduce, guide, and embed Agile best practices across our software development lifecycle. You’ll be instrumental in shifting our mindset from a waterfall-based model to an Agile, sprint-driven approach.

You will work closely with a close-knit, highly tenured dev team, a dedicated product team, and leadership. Your role will focus on cultivating Agile habits, refining workflows, and establishing transparency, predictability, and performance through structured ceremonies and metrics.

The ideal candidate is a skilled facilitator and Agile coach who can gain the trust of a tenured development team and foster a culture of continuous improvement, ownership, and accountability.

Key Responsibilities

• Champion the adoption of Agile frameworks and best practices across the development and product teams.
• Facilitate core Agile ceremonies: sprint planning, daily stand-ups, backlog grooming, retrospectives, and sprint reviews.
• Guide teams in breaking down complex projects into iterative deliverables and improving sprint estimation accuracy.
• Work closely with Product Owners to manage backlogs and refine user stories for clarity, value, and priority.
• Drive Agile maturity within the organization by coaching teams on Agile mindset, practices, and metrics.
• Improve delivery processes by implementing tools and techniques that support transparency, velocity tracking, and team accountability.
• Collaborate with stakeholders to establish Agile KPIs and dashboards to track progress, team health, and outcomes.
• Lead efforts to evaluate and enhance current release processes, with the goal of increasing frequency, quality, and customer impact.
• Support change management efforts, addressing skepticism and fostering buy-in from long-standing team members.
• Serve as an Agile subject matter expert and internal consultant for continuous improvement initiatives.

Requirements

• Proven experience as a Scrum Master within software development teams.
• Demonstrated success leading Agile transformations, ideally from a Waterfall environment.
• A collaborative, low-ego mindset: confident without arrogance, assertive without being directive.
• Strong understanding of Agile frameworks (Scrum, Kanban) and delivery metrics (velocity, burndown, throughput).
• Exceptional facilitation, interpersonal, and coaching skills; able to earn the trust of cross-functional teams.
• Hands-on experience with Agile project management tools; familiarity with Zoho Projects/Sprints is preferred, but experience with tools like Jira or Confluence is transferable.
• Ability to align Agile practices with business outcomes and help teams focus on value delivery.
• Experience working with geographically distributed or hybrid teams.
• Comfortable navigating organizational change, especially in environments new to Agile methodologies.
• High emotional intelligence and a collaborative, low-ego approach to leadership.

Nice to Have

• Experience with Agile KPI dashboards and reporting, ideally using SQL or Zoho analytics tools.
• Background in print, SaaS, or product-based technology environments.
• Exposure to Agile KPI development and team performance scorecard creation.
• Experience in DevOps environments or exposure to CI/CD pipelines.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.