Are you passionate about driving digital excellence and building meaningful client relationships? We’re looking for a Senior Account Manager to join our team and take the lead on a globally recognized brand’s website and digital marketing program. In this role, you’ll focus on data driven website optimization, UX/UI improvements, and integrated analytics initiatives. You’ll work closely with cross disciplinary teams to deliver measurable business impact, while fostering a collaborative, authentic, and fun work culture. If you love translating complex ideas into actionable strategies—and thrive on building trust with clients and teams alike—this could be your next great opportunity!
This role requires you to be located in Chicago and available to work 3 days/week in the office.
You Will:
You Have:
What We Offer:
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.
We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.
We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!
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