Virtual Partner Account Manager

3 Months ago • All levels • Account Management

Job Summary

Job Description

As a Virtual Partner Account Manager, you will be responsible for managing and growing partnerships within Poland and Central and Southern Eastern Europe (CSE). This role involves channel management, enablement, sales coaching, and forecasting to achieve revenue targets. You will collaborate with various teams, providing advice and support to partners to ensure they meet their sales goals and customer satisfaction. This involves developing channel plans, acquiring partners, managing resources, tracking activities, building relationships, facilitating sales updates, and supporting partner events. This role is crucial for driving the company's revenue through channel partners, requiring strong communication and relationship-building skills.
Must have:
  • Fluent in Polish and English
  • Experience in reseller/channel sales
  • Strong business acumen
  • Ability to interpret financial statements
Perks:
  • Colleague Partnership
  • Training Resources
  • Technical Equipment
  • Company Success Participation
  • Flex First
  • Employee Assistance

Job Details

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.


Position Overview:
As a member of our Channel Team, you will play an important role in managing, developing, and growing our partnerships, directly impacting our company's revenue. Our Virtual Partner Account Managers are responsible for planning, channel management, enablement, sales coaching, marketing, and forecasting. This dynamic role involves collaborating with colleagues from Engineering, Marketing, Sales, Channel, Distribution, Operations, and other teams to achieve revenue targets. Join us to build and manage relationships with our partners as a trusted advisor at every level. You will provide advice, coaching, and ensure our partners have the support they need to achieve their sales goals and their customers’ satisfactions.

Main Responsibilities:

    • Channel Development Plan: Allign with regional sales goals and the sales team to increase revenue in assigned territory via channel partners in Poland and Central and Southern Eastern Europe (CSE).
    • Acquisition of partners: Collaborate with regional teams to identify the gap in channel coverage; lead the onboarding process of new potential partners supported by another Extreme functional teams and local distribution 
    • Resource Management: Include channel teammate resources in planning, such as channel marketing, channel sales engineers, channel operations, and others as appropriate.
    • Partner Engagement: Prioritize tasks for growth strategy in the assigned region. Track top performing partners for regional grow, build and align relationships with them. Involve partners' resources in planning, securing their commitment to the account plan and associated activities and investments.
    • Activity Tracking: Track all major activities with partners through CRM (SFDC) and monitor partners' sales activities for Extreme opportunities in CRM (SFDC).
    • Relationship Building: Maintain day-to-day visibility and timely responses within accounts, fostering strong relationships within the partner's organization.
    • Internal Evangelism: Enhance partners' visibility and perception within Extreme’s sales organization and promote partners’ capabilities and competencies internally.
    • Sales Updates: Facilitate regular sales updates with partners' resources, including technical updates, to keep them informed about our solutions and sales strategies.
    • Partner Events: Support local/regional events for channel partners to review new Extreme Networks products or programs, provide updates, address training concerns, and discuss marketing activities and any issues that need to be addressed.

Requirements:

    • Fluent in Polish and English
    • Based in Poland (preferably Warsaw area; relocation not included)
    • Experience in reseller/channel sales
    • Strong business acumen, understanding partner go-to-market strategies and economics
    • Ability to interpret financial statements and understand partners' key success criteria, aligning our business with theirs

At Extreme, We Value Your Contribution:

    • Colleague Partnership: Your Buddy will support you during onboarding. Later, you can join our mentorship program.
    • Training Resources: Access various resources for technical and personal development.
    • Technical Equipment: Equipped with the latest technology and necessary workplace resources.
    • Company Success Participation: Besides commission earnings, you can join our subsidized Employee Stock Purchase Program.
    • Flex First: Our flexible work model is deeply embedded in our culture, ensuring that our global workforce remains seamlessly connected, regardless of location.
    • Employee Assistance: We offer numerous programs and individual support as needed.
    • And Much More: Enjoy additional benefits and opportunities.

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