Senior Executive, Operations Excellence

Responsibilities

• Lead and drive continuous improvement initiatives within the operations.
• Optimize processes, improve efficiency, and enhance service quality to ensure operational excellence.
• Conduct site visits and performance reviews with Operations management to share best practices, improve staff performance, determine resource needs, and achieve operating plan goals.
• Drive weekly reviews with Operations to identify corrective actions for improving operations performance
• Lead cross-divisional, complex projects supporting key focus areas, following established company process improvement methodologies and standards, and ensure implementation of workshop results
• Manage and monitor projects at a program level, ensuring schedules, scope, and costs are delivered on time and within budget.
• Possess advanced knowledge of program and project management principles, practices, and tools.
• Coach and mentor operations staff involved in process improvement and conduct process improvement training.
• Work effectively and collaboratively with project teams, operations heads, and process improvement staff to support successful project completion.
• Identify and communicate unresolved problems or potential timeline issues, along with recommended corrective actions.
• Advocate for continuous improvement of products and processes by soliciting new process improvement opportunities.
• Champion local and regional, Continuous improvement competitions, providing guidance and direction to participants on their project submissions.

Requirements

• Candidate must possess at least a Degree of equivalent field.
• Experience at least 3 years in logistics/warehouse/distribution.
• Experience in problem solving methodologies.
• Proficient in Microsoft Office and Google Workspace.
• Good command of English & Malay (spoken and written).
• Appetite for continuous learning and improvement.
• Willing to travel.