Senior Sales Development Representative

About the Role: As a Senior Sales Development Representative, you are responsible for qualifying leads at the initial stages in the sales funnel. You must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.  What will you do: - Respond, engage and qualify inbound leads and inquiries - Perform outreach across multiple channels (calls, emails, LinkedIn, etc.) to generate new sales opportunities for the Account Executive Team - Collaborate across CleverTap’s Marketing and Sales organization in order to identify new opportunities - Coordinate meetings, calls, and product demonstrations of CleverTap with prospects - Hold intelligent and engaging conversations over the phone and email - Bring insights to potential customers that reflect an understanding of the market, technology landscape, and other potential use cases - Efficiently navigate Salesforce and other sales operational tools to create, update, retrieve, and understand account, contact, and opportunity information - Identify prospects' BANT (Business, Authority, Need and Timeline) according to CleverTap's sales methodology What are we looking for: Must have: - 2+ years of B2B Sales experience - Fluent in English, Arabic - Excellent written and verbal communication skills - Capacity to accept and learn from constructive feedback - Proven ability to work and succeed in a fast-paced, changing environment. - Efficient at gathering, analyzing, and communicating customer and market research. - High attention to detail with an “everything matters” approach - Creative, inquisitive, and curious approach to partnering with internal and external teams and customers. - Comfortable moving between priorities and managing deadlines across multiple areas of focus. Skilled at prioritizing tasks and time - Committed to proactive collaboration and accountability; you are prepared, informed, and ready to go Good to have: - SaaS sales experience is a plus - Experience with digital productivity, collaboration, and sales tools including; Salesforce, LinkedIn Sales Navigator, Slack, and G Suite - Knowledge of MarTech solutions Measures of Success: - Qualified leads - Funnel size - Conversion rates Reporting Relationship: Director of SDR Key Competencies: - Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable - Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills Why join us? - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity Learn More: Get to know us better before you apply! Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. Clever.AI CleverTap Developer Documentation BlogsTesseractDB™ CleverTap Product Demo About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships. At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement. CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace. We're excited to showcase what we have to offer!